Jason E. Roos

Alia Tower, Flat #**** Primary Phone:

***-***-**-***-****

Abu Dhabi, United Arab Emirates

Office: 011-971-2-659-0228

abg2mu@r.postjobfree.com

CAREER PROFILE

I am a proven executive leader with extensive experience in the

provisioning of technology in a manner that enables and enhances the

primary mission of the organization. My focus in supporting and managing

information systems for world-class organizations is centered on the

efficient and measurable delivery of service combined with a leadership

style that expects competence and professionalism in an environment of

integrity, accountability, and superb customer service.

PROFESSIONAL EXPERIENCE

Cleveland Clinic Abu Dhabi - Abu Dhabi, UAE 2010 - Present

A four million square foot multi-specialty tertiary care facility with

adjacent clinic housing five clinic floors, three diagnostic and treatment

levels and thirteen floors of critical and acute inpatient units totaling

360 beds and expandable to 490.

Senior Director of Technology

Responsible for leading the technical management team overseeing the design

and implementation of the entire technical infrastructure and standing up

the service management processes and governance

. Manage a capital budget in excess of $100 Million USD and responsible for

a staff consisting of employees and contractors totaling 75-100

individuals.

. Report directly to the CIO and fill in as acting CIO reporting directly

to the CEO when required.

. Responsible for the entire technical infrastructure to include all data

centers, systems and servers, networking and telephony infrastructure,

and all end user devices, as well as the implementation of IT Service

Management based on ITIL v.3, and the automation of all associated

processes.

. Led all contract negotiations and personally wrote the contract schedules

for our outsourcing partner contracts related to infrastructure

implementation and support.

texas children's hospital - Houston, Texas 2002-2010

Internationally recognized full-care pediatric hospital located in the

Texas Medical Center and one of the largest pediatric hospitals in the

United States, Texas Children's Hospital has an award-winning medical staff

consisting of more than 1,580 board-certified physicians and a support

staff of more than 7,000.

Director, Information Services (2008 - 2010)

Responsible for overseeing the management of all customer facing technical

resources and assets in support of hospital's clinical, business, and

research strategic plans in collaboration with the hospital's academic

partner, Baylor College of Medicine.

1. Successfully managed the re-structuring of the IS Service Center,

Hospital Communications Center, and the IT Project Management Office

within the IS department aligning management responsibility with

authority and accountability related to IT Service Management.

2. Implemented targeted metrics to improve customer service, provide more

accurate and timely software and hardware licensing reports, and to more

efficiently use support staff to substantially reduce support costs for

the hospital.

3. Had five direct reporting senior managers responsible for over 80 staff

members in 8 cost centers with an annual operating budget in excess of

$10Million USD.

Postgraduate Fellow, Healthcare Administration (2007 - 2008)

I successfully led numerous projects under the direction of my executive

mentor, the hospital's chief financial officer

4. Developed cash flow models and pro forma financials to predict future

cash flows based on payer contractual obligations and historic charge

capture information for the establishment of the Texas Children's

Physician's Services Organization, which is now responsible for provider

credentialing, payer contracting, and all physician billing and

collections at Texas Children's.

5. Identified and evaluated objective benefit metrics to accurately

calculate ROI of the hospital's multi-million dollar investment in the

implementation of the EPIC electronic medical record system.

6. Performed an in-depth business analysis of our Speech, Occupational, &

Physical Therapist productivity concerns and the development of a

solution.

7. Re-wrote the hospital's Charity Care Policy under guidance of the VP of

Revenue Cycle.

8. Evaluated our Joint Commission Accreditation processes and procedures

9. Evaluated our Hospital Emergency & Disaster Management plans

10. Evaluated the hospital's Medicaid cost reporting process and the

regulatory guidelines used to determine DSH and UPL supplemental Medicaid

reimbursement.

11. Participated in department leadership shadowing opportunities with the

Directors of Pharmacy, Pathology, and Cardiology to learn about their

operations and business model.

Manager of Data Security & Network Services (2006 - 2007)

Responsibilities included the hospital's data security and network design,

operational support, and strategic planning and policy formulation

concerning security.

12. Managed the hospital's staff of network and data security engineers and

project managers for a total of fifteen direct reports.

13. Established a strategic technology roadmap for the institution that set

technology standards for our LAN/WAN environments, firewall and intrusion

detections systems and practices, and the implementation of proactive

network monitoring to reduce unplanned downtime.

14. Management responsibility for two cost centers with annual operating

budgets in excess of $2 million USD and annual capital budgets in excess

of $5million USD.

PeopleSoft Administrator (2002 - 2006)

Responsibilities as the PeopleSoft administrator and business systems

technical project manager included managing all ERP infrastructure and

interoperability technology related projects.

15. Led numerous successful efforts in implementing several ancillary

systems, as well as managing the technological direction of the

hospital's ERP environment infrastructure planning and the enterprise

clinical identity management strategy.

16. Lead technical architect for the implantation of PeopleSoft version 8

financials, Human Capital Management, and Supply Chain modules.

17. Designed and led the technical strategy to transition the underlying

hardware, OS, and database systems from Compaq Alpha, Tru64 UNIX, and

Sybase to HP Itanium, HPUX, and Oracle.

infrastructure technology, inc. - Houston, Texas 1998-2002

Boutique IT consulting firm focused primarily on providing high level IT

project management, Unix System Administration, and Oracle Database

Management services.

Technology Management Consultant (1998 - 2002)

Responsible for overseeing the management of all customer facing technical

resources and assets in support of hospital's clinical, business, and

research strategic plans in collaboration with the hospital's academic

partner, Baylor College of Medicine.

18. IT Project Management and Network/Data Security SME consultant assigned

to Texas Children's Hospital to successfully manage the Network

Architecture Project consisting of the design and documentation of a

private and secure network environment including the implementation of

security measures and policies to integrate the Texas Children's Hospital

technical infrastructure with academic partner, Baylor College of

Medicine.

19. IT Project Management and Network/Data Security SME consultant to

Randall's Food Markets (118 grocery store chain in Texas) to lead their

Y2K project to verify and update all IT systems and Network equipment to

insure an uneventful conversion from 1999 to 2000.

DXP Enterprises, Inc. - Houston, Texas 1996-1998

Industrial Distribution and Manufacturing Company focused on product

expertise, technical services and MROP supply chain management.

Manager, IT Network Services (1996 - 1998)

Responsible for managing a staff of over eight technical engineers and

project managers to support all technology related to networks (LAN/WAN),

Unix Systems Administration, Email, Firewalls, and workstations for over

600 employees across the western United States in over 53 branches.

Compu-Data Computer Services, INC. - Houston, Texas 1995-1996

IT Services company focused on the sale, implementation, and support of

proprietary RAID systems built to work with Solaris based servers. The

company also provided UNIX system administration and network engineering

consulting.

Technical Consultant (1995 - 1996)

I worked as a software developer using C++ and Visual Basic in support of

proprietary UNIX based RAID Solutions. Technical consultant and network

administrator for corporate IT infrastructure, as well as client accounts.

United states army - Darmstadt, Germany 1990-1993

Military Intelligence Corps

Electronic Warfare Signals Intelligence Analyst (1990 - 1993)

Signals Intelligence (Arabic) - Held TS-SCI Security Clearance - Job

Details Classified

EDUCATION

M.B.A., Texas A&M University 2007

B.A., University of Houston 2002

MILITARY EDUCATION

Diploma, U.S. Army Academy of Health Sciences, San Antonio, Texas 2007

Diploma, Electronic Warfare Signals Intelligence Analyst School, San

Angelo, Texas 1992

Diploma, Defense Language Institute (Modern Standard Arabic), Monterey,

California 1991

CERTIFICATIONS

ITIL (Information Technology Infrastructure Library) V.3 - Foundations

2009

CPHIMS (Certified Professional Health Information Management Systems)

2006

CISSP (Certified Information Systems Security Professional) 2005

CCNA (Cisco Certified Network Associate) 2004

MCSE (Microsoft Certified Systems Engineer) 1998

MEMBERSHIPS

U.S. Army Reserve - Medical Service Corps Officer (Health Systems

Management) 2006-2010

HIMSS (Healthcare Information Management Systems Society) 2005-Present

ACHE (American College of Healthcare Executives) 2007-Present

OTHER

Guest presenter at IDC's Middle East CIO Summit 2011 in Dubai to speak on

the subject of implementing private cloud computing in healthcare called,

"Taking the Private Cloud to New Heights in Healthcare".

Contact this candidate