Sales Technical
Resume:
Eric G Steinberg
Denver, Colorado 80230
**************@*****.***
Profile
An experience technical professional with a proven track record of delivering results that meet the business needs of all
stakeholders. Leveraging technology to solve business problems is my passion.
General Technical qualifications:
Certified Microsoft Professional and Trainer from 1991-1998
Certified Citrix Professional and Trainer from 1998-present
Strong understanding of LAN/WAN/Internet infrastructure design and implementation in a Citrix Environment
Still professional working with Citrix WinFrame through XenApp
General Business/Professional Skills
Project Planning and Implementation
Staff Development and Motivation
Translating business needs into technical solutions
Professional Experience
The Boundless Group, Inc.- Denver, Colorado July 2006-Present
Principle Consultant
Contract technical professional and trainer. Business to technical liaison consultant for clients interested in leveraging
technology to support business goals.
Client work:
Money for Main Street
Assisting start-up web based peer-to-business based social lending network in the development of
a social lending and community process to maximize site visitors and conversions as contract
Community Development and Marketing Partner
Identified development platform to support short and long term agile development
strategies
Implemented a self-service Helpdesk and FAQ platform to maximize member
support while minimizing support costs
Developed both social media and viral loop marketing strategies to ensure
member enrollment
Conducted several research studies of existing banking, credit card and
commercial lending systems as part of the company’s core strategy
Real Enterprise Systems/Softlink Connect
Managed the development of an eDistribution system for the company’s Microsoft and Citrix
Systems management software that maximized customers access to order fulfillment and account
information. The automation process enable sales and technical staff to focus on customer facing
activities. Oversaw the training and technical support services of both resellers and end user
clients.
Designed a SaaS licensing model to support increased market penetration
Developed client software training courses
Reduced reoccurring support costs by 45%
Eric G Steinberg
7435 East Maple Avenue
Denver, Colorado 80230
**************@*****.***
Alternative Technology – Denver, Colorado May 1998 – July 2002
Director Professional Services and IT
As a senior member of this 17 year old technical distribution company’s management team I lead a group of technical
professionals. My responsibilities included the internal IT operations of 4 offices, 3 domestic and 1 Canadian, and the
technical support and training of both the company’s reseller customer base and a number of their clients.
Increase system uptime to five 9s within 90 days of coming on board
Identified and built training to develop skilled engineers in new technologies to support demand
Migrated internal CRM and accounting systems with zero down time
Migrated Systems through a series of Citrix upgrades including WinFrame to MetaFrame and
MetaFrame to XenApp 4.5
Created evaluation teams from each department to identify and improve IT systems to meet
business objectives
Developed a technical sales training seminar series for Citrix System’s 2,500 plus resellers
Synergistic Technologies – Denver, Colorado March 1991-May 1995
Principle Trainer/Consultant
As a Microsoft contract trainer and technical consultant I assisted companies like Exxon, Texaco, Digital Equipment,
MCI, Qwest, Kroeger, BDO Siedman, Davis, Grahm & Stubbs and numerous other Fortune 500 and Global 2000 firms in
the design, implement and administration of Microsoft platforms.
Successfully fast tracked a Novell to Microsoft server migration to ensure business continuation
at a major oil company
Acted as liaison between management and IT personnel to ensure MIS system met strategic
management goals
Assisted over 1000 students achieve excellence and certification in various Microsoft Advanced
Technology platforms
One of the first 25 MCSE/Trainers
Eric G Steinberg
7435 East Maple Avenue
Denver, Colorado 80230
**************@*****.***
Education and Professional Development
Microsoft MSCE/MCT
Citrix CCA/CCEA
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