Customer Service Representative
Resume:
Laura Ellis
*** ******** ******, ******** ****, CA
(650-***-****(************@*****.***
Education
Sep 2007-June University of Oregon Eugene, OR
2011
Bachelor of Arts
Major: Communication Disorders and Sciences
-Minor: Music
Academic Awards/Achievements:
Alpha Phi Organization: Outstanding Academic Achievement 2010
Experience
Jan 2011-June Practicum Assistantship Eugene, OR
2011
Clinical Intern
Assisted Graduate students and Speech Language Pathologist and
Audiologists to rehabilitate speech and hearing impaired patients.
Contributed to data collection and creation of lesson plans
Successfully implemented communication techniques
Nov 2010-June College of Education Eugene, OR
2011
Dean Advisory Board Representative
Assisted the Dean of Education in creating new recruiting and advising
policies for the College of Education.
Presented solutions for the concerns of students active in the
Communication Disorders and Sciences major.
Sep 2009-June University of Oregon Recreation Eugene, OR
2011 Center
Customer Service Representative
Promoted a healthy lifestyle on University of Oregon campus with
workshops, flyers, and presentations.
Assisted customers with issues related to equipment, location, and
exercise.
March 2009-Aug HEDCO Reading Clinic Eugene, OR
2009
Reading Tutor
Taught elementary grade the necessary skills to improve reading
comprehension, spelling, and grammar.
Created lesson plans using various reading programs to suite individual
child's needs.
Designed weekly reports to inform parents on student's reading progress
and helpful information for improvement.
Skills
Leadership, confidentiality, and organizational proficiency in a
professional setting.
American Sign Language: Intermediate.
Word Processing and Excel experience.
Competence in customer service, register, and typing.
Involvement/Activities
Studied classic photography in Florence, Italy in Summer 2010.
Director of Elections for Alpha Phi National Sorority: Tau Chapter.
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