Manager Quality Assurance

CHARLES SHRIVER

E-mail: ********@***.***

LinkedIn: http://tinyurl.com/5vqq4qa

Round Rock TX Cell: 512-***-****

Willing to Relocate. U.S. Citizen.

QA Tester

Experienced software QA Tester with proven track record of successfully

designing, creating, executing thorough tests and managing test processes

to ensure the integrity of applications and infrastructure that results in

deliverables meeting or exceeding expectations. Skilled in manual

application software testing, including end-to-end and integration testing.

Strong test case development skills, including defining, creating and

gathering test data. Recognized for ability to bring definition to

ambiguous situations. Sees big picture and details.

TECHNICAL EXPERTISE

. Windows (NT4 MCSE, XP, Vista, 7, 2008 Enterprise Server)

. Oracle

. Sharepoint

. QTP

. Quality Center

. VBOX VM

. SVN

. SAMS-E

. Android, DDMS

. Blackberry

. ServiceMix

. SoapUI

. Visual Studio Test Manager

. Rally

. CVS

. Selenium

. Linux

. Microsoft : Excel, Project

. Rational : Asset Manager, Requisite Pro

CAREER HISTORY

McLane Advanced Technologies, Temple, Tx

Tester Subcontractor 2011-

Present

Performed System Test and Regression Test of the U.S. Army SAMS-E supply

chain management application, which is based on Windows, C#, .NET and

Oracle. Executed manual system and end to end testing using test cases

stored on Sharepoint. Defined and gathered test data. Ran automated QTP

test cases stored on Quality Center. Created, reviewed and updated test

cases. Defined, created and gathered test data. Configured VBOX VM. Worked

with Business Analysts to write anomaly (bug) reports.

Self-Employed Tester/Test Architect

Round Rock/Austin, TX 2009-

2011

. Tested approx. 120 application releases involving 60 products.

. Wrote 17 test cases and approx. 310 approved bug reports.

. Manual, Functional and Black Box testing included web testing, enterprise

apps and security, via Android, Blackberry and a variety of browsers.

Used tools(e.g. DDMS) to take mobile screenshots and logs.

. Favorite tester for a mobile app vendor and MVT for 2 releases.

. Created test data.

. Executed semi-automated testing of REST-based ServiceMix web services

using soapUI and WADL.

. Stored test files and documents on Visual Studio Test Manager.

. Initiated Agile Test Strategy, for Functional test, for 8 Scrum Teams.

Trained 3 other testers on testing a complex cloud-based SOA application.

. Provided soapUI education, including soapUI automation strategy.

. Clients include Dell and uTest.com (silver rating).

Community Involvement

Round Rock/Pflugerville/Austin, TX 2009-2009

Test team member on a volunteer team developing a client management website

application for a local food bank, using Agile, Rally and Selenium.

IBM, Austin, TX 1988-

2009

Senior Software Engineer

Performed on-site global Customer consulting on multi-million dollar

projects. Clients included Dubai Municipality (government services portal),

Kingdom of Saudi Arabia (backend web service integration for Yesser e-

Government project), a Top Four Australian Bank (SOA process uplift) and a

well-known US-based Student Loan provider (SOA Test Strategy/Planning).

Directly/indirectly assisted at least ten Customers. Worked closely with

subject matter experts and other testers.

. Designed and developed detailed, well thought out, process/test

plan/strategies that took an end-end view of web solution testing to

improve quality assurance strategy. These were based on requirements and

high level designs. In addition, provided test planning support on

responses to various RFPs (Request for Proposals).

. Used Microsoft Project and Excel to provide schedule and test sizing

information. Accessed requirements using Rational Requisite Pro.

. Designed, wrote, upgraded, executed and reported status on functional

test cases, with data, that used web services and SQL to interact with an

Oracle Database on Linux, resulting in improved quality and significant

reduction of execution backlog. This engagement was for the Dubai

Municipality; it followed up on a survey trip that improved quality.

. Leader in developing IBM's SOA testing practice. Created template test

plans and strategies, in addition to modifying IBM's internal SOA

development method to include SOA testing. These were used to support

other IBM customers.

. Team leader of teams up to 30 people in size.

. Performed manual and semi-automated testing.

Awards

. IBM Thanks! Award (12/08)-Adding Testing to IBM's internal SOA

Development Method.

. IBM Thanks! Award (3/08)-Providing Test planning collateral to a well

known U.S. Student Loan provider.

. IBM Thanks! Award (1/08)-Support of an SOA Test client presentation for a

very large private professional services firm.

. IBM Thanks! Award (4/05)-Detailed Functional testing support of a

WebSphere-based SLA-based application.

. Informal Award (9/00)-Leading a functional test effort which led to a

smooth System Test entry for a managed client solution.

Publications

. Co-authored the article Testing SOA Solutions in SOA World magazine.

. Authored the "SOA Test Management" chapter of the IBM 'Challenges and

recommendations to control an SOA operating environment' whitepaper.

Training

IBM Leadership Excellence (9/00), Introduction to CSS and HTML (8/09),

Microsoft Access (self-study, 7/10), Performance testing (10/08),

Introduction to soapUI and soapUI Pro (8/09), Introduction to HQ Quality

Center 10 (9/09), POS (12/10), Using Quick Test Professional 10 (12/10),

SAMS-E (2/11)

Education

B.S. Computer & Information Science, The Ohio State University

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