Manager Training

Debra Ann Steppe

**** ****** *** ****, ******, NC 28112

Home - 704-***-****, Cell - 980-***-**** or ****************@*****.***

Objective: To continue to progress my career utilizing my knowledge and

work experience that will allow me to contribute to the success

of the organization as well as my potential success.

Experience:

Union County Public Schools, Monroe, NC (06/06 - 08/09)

Secretary for Secondary Education

The office administrator for the Director of Secondary Education and

eight Curriculum Coordinators with the day-to-day operations of

department. Performed administrative, financial budgeting purchase

orders, handled all Performance Ensemble revenue money and organizational

tasks related to the eleven high schools within county. I also handled

the Driver Education Program relative to classroom training schedule,

instructor's payroll, vehicles and computer inventories.

Spherion Corporation, Fort Lauderdale, FL (12/04 - 07/05)

Education Operations Specialist/Financial Analyst

I contracted to Citrix Systems, Inc. Financial consulting, knowledge

transfer and support to the Education Department personnel at Citrix

Systems, Inc. This was a continuation to the position below.

Citrix Systems, Inc., Fort Lauderdale, FL (03/99 -

11/04)

Education Operations Specialist/Financial Analyst

Responsible for accurate data reporting of the Worldwide Consulting and

Education Services day-to-day data management, certifications, financial

reporting and KPI metrics on a weekly, monthly and quarterly basis. Via

the SAP program, gather, analyze and report worldwide regional revenue

against quotas and forecasts for Instructor Lead training (ILT),

eLearning, test delivery and other fees associated with a training

partnership with company.

Initially contract to Citrix Systems, Inc. was through an agency. I was

hired as a permanent employee in July, 1999. Responsibilities included

worldwide recruitment and administration duties for new training partners

of Citrix Systems. Maintained up-to-date information and current

databases for all authorized training partners. Ensured the Citrix

training website was current.

NovaStar Mortgage, Inc., Boca Raton, FL (10/98 - 01/99)

Office Manager

I managed the office support staff including receptionists, team runners

and administrative assistants. Managed all office related functions,

including account payable invoices, facilities,/landlord issues,

equipment, supply maintenance, travel planning, vendor relations, time

reporting, vacation and benefits for all employees.

Debra Ann Steppe

Seawood Buildings, Inc., Deerfield Beach, FL (08/98 - 10/98)

Project Assistant

Prepared and handled all legal contracts for various on-going

construction projects. Prepared various reports for construction manager

and superintendents.

DryCleaners, U.S.A., Fort Lauderdale, FL (03/98 - 06/98)

Executive Assistant to COO

Handled day-to-day operations and supported regional Chief Operating

Officer.

Sprint PCS, Plantation, FL (10/95 - 03/98)

Engineering Operations Analyst and Office Manager

Promoted from Administrative Assistant (01/96). Supervised all

administrative assistants and receptionist. Directly reported to the

Engineering and Operations Director and interacted with all levels of

corporate and local management.

I handled all HR personal matters. This included new hire orientation,

benefits, time exception reporting, security issues, identification

badges, computer equipment ordering, business cards and pager ordering

and tracking inventory.

Along with these, also enforced office safety procedures, safe driver

training and vehicle inventory. Office furnishings (furniture and office

equipment), telecommunication requirements, office supplies, training and

travel expenses for all employees. Handled two office moves

successfully.

BellSouth Telecommunications, Fort Lauderdale, FL (07/80 - 08/95)

Network Department - Network Clerk (05/82 - 09/95)

District Training Coordinator for personnel located in four southeastern

states during 05/82-11/94). Then District Training Coordinator for

approximately 500 employees located in Southeast Florida during 11/94-

09/95). Personnel Records Custodian handling all personnel movements,

benefit cases and attendance matters. Also Office Administrator

preparing monthly force reports and all other office matters for 125

people.

Residence Department - Administrative Reports Clerk (02/82 - 05/82)

Office Administrator for supervisor of seven Phone Center stores.

Personnel Department - Personnel Clerk (07/80 - 02/82)

Office Administrator for the Management Training Division. Coordinated

all aspects and functions of the division that training all new hires for

BellSouth.

Education: Bachelor of Business Administration (BBA), Dowling College,

Oakdale, NY

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