GWENDOLYN J. PROSSER
Stockton, CA 95206
Phone: 510-***-****
E-mail: *********@*****.***
Summary: I AM A SELF MOTIVATING FAST LEARNING PERSON SEEKING
TO CHANGE MY FIELD OF EMPLOYMENT TO AN ENTRY
LEVEL POSITION IN A MEDICAL FACILITY IN
ADMINISTRATION OR CLERICAL DEPARTMENT
Job Objective: CONSUMER COLLECTIONS, 24 years experience
Experience:
Job Title: CONSUMER DEBT COLLECTOR
Employer: AXIANT LLC, CONCORD,CA
Dates: 08/07 to 11/09
Duties: CONTACT CONSUMER VIA TELEPHONE VERIFY CONSUMER
DISCUSS VOLUNTARY RESOLUTIONS OF DEBTS,VERIFY
ACCOUNT INFO,PROCESS UNRESOLVED DEBTS FOR
SUIT,FILING,FAXING,COPYING,DATA ENTRY,PROCESS
PAYMENTS VIA CHECK/CREDIT CARDS VIA
TELEPHONE,VALIDATE DEBTS,PROBLEM SOLVING
Job Title: COLLECTION ACCT MGR
Employer: BISHOP WHITE & MARSHALL, CONCORD,CA
Dates: 09/08 to 01/09
Duties: MANAGE COLLECTION FILES VIA TELEPHONE
COLLECTIONS,UPDATE PERSONAL INFO,DATA
ENTRY,PROCESS PAYMENT VIA ELECTRONIC ENTRY,MULTI
LINE INCOMING AND OUTGOING PHONE CALLS,PROBLEM
SOLVING,DEBT VERFICATION,FAXING
Job Title: CONSUMER DEBT COLLECTOR
Employer: ESKANOS & ADLER ATTORNEYS AT LAW, CONCORD,CA
Dates: 3/01 to 08/07
Duties: TELPHONE COLLECTIONS,VERIFY CONSUMER
INFO,CONTACT CONSUMERS TO RESOLVE UNPAID DEBTS
VOLUNTARILY,VALIDATE DEBTS IF NECCESSARY,DATA
ENTRY,COMPUTE PAYMENT ARRANGEMENTS,FOLLOW UP
CALLS,FILING,FAXING,SKIPTRACE,COPYING AND MULTI
LINE TELEPHONE USE
Job Title: MEDICAL WORK COMP CLAIM COLLEC
Employer: RECOVERY RESOURCE, SAN LEANDRO,CA
Dates: 6/98 to 6/00
Duties: MAKE TELEPHONE CONTACT WITH WORKERS COMP
INSURANCE CO AND PATIENTS FOR RESOLUTION OF
UNPAID MEDICAL BILLS,PROVIDE MEDICAL STATEMENTS
TO INSURANCE CO,DATA ENTRY,LAISON TO MEDICAL
PROVIDERS OBTAINING MEDICAL STATEMENTS FOR
VALIDATION OF UNPAID BILLS,VERIFY
PAYMENTS,PROBLEM SOLVING,MULTI LINE
TELEPHONE,VERFI EMPLOYMENT OF PATIENTS
Skills: MULTI LINE TELEPHONES, DATA ENTRY, FAXING, FILING,
SKIPTRACE, VALIDATION OF DEBTS
Education: FREMONT HIGH SCHOOL/DIPLOMA
CA Drivers
C (passenger car)
License Class:
Additional I AM SEEKING EMPLOYMENT IN THE A MEDICAL FACILITY
Comments: IN AN ENTRY LEVEL POSITION IN EITHER FRONT
DESK,REGISTRATION OR APPOINTMENT SETTING
References: Available on request