GWENDOLYN J. PROSSER

**** ******** **

Stockton, CA 95206

Phone: 510-***-****

E-mail: abg1rh@r.postjobfree.com

Summary: I AM A SELF MOTIVATING FAST LEARNING PERSON SEEKING

TO CHANGE MY FIELD OF EMPLOYMENT TO AN ENTRY

LEVEL POSITION IN A MEDICAL FACILITY IN

ADMINISTRATION OR CLERICAL DEPARTMENT

Job Objective: CONSUMER COLLECTIONS, 24 years experience

Experience:

Job Title: CONSUMER DEBT COLLECTOR

Employer: AXIANT LLC, CONCORD,CA

Dates: 08/07 to 11/09

Duties: CONTACT CONSUMER VIA TELEPHONE VERIFY CONSUMER

DISCUSS VOLUNTARY RESOLUTIONS OF DEBTS,VERIFY

ACCOUNT INFO,PROCESS UNRESOLVED DEBTS FOR

SUIT,FILING,FAXING,COPYING,DATA ENTRY,PROCESS

PAYMENTS VIA CHECK/CREDIT CARDS VIA

TELEPHONE,VALIDATE DEBTS,PROBLEM SOLVING

Job Title: COLLECTION ACCT MGR

Employer: BISHOP WHITE & MARSHALL, CONCORD,CA

Dates: 09/08 to 01/09

Duties: MANAGE COLLECTION FILES VIA TELEPHONE

COLLECTIONS,UPDATE PERSONAL INFO,DATA

ENTRY,PROCESS PAYMENT VIA ELECTRONIC ENTRY,MULTI

LINE INCOMING AND OUTGOING PHONE CALLS,PROBLEM

SOLVING,DEBT VERFICATION,FAXING

Job Title: CONSUMER DEBT COLLECTOR

Employer: ESKANOS & ADLER ATTORNEYS AT LAW, CONCORD,CA

Dates: 3/01 to 08/07

Duties: TELPHONE COLLECTIONS,VERIFY CONSUMER

INFO,CONTACT CONSUMERS TO RESOLVE UNPAID DEBTS

VOLUNTARILY,VALIDATE DEBTS IF NECCESSARY,DATA

ENTRY,COMPUTE PAYMENT ARRANGEMENTS,FOLLOW UP

CALLS,FILING,FAXING,SKIPTRACE,COPYING AND MULTI

LINE TELEPHONE USE

Job Title: MEDICAL WORK COMP CLAIM COLLEC

Employer: RECOVERY RESOURCE, SAN LEANDRO,CA

Dates: 6/98 to 6/00

Duties: MAKE TELEPHONE CONTACT WITH WORKERS COMP

INSURANCE CO AND PATIENTS FOR RESOLUTION OF

UNPAID MEDICAL BILLS,PROVIDE MEDICAL STATEMENTS

TO INSURANCE CO,DATA ENTRY,LAISON TO MEDICAL

PROVIDERS OBTAINING MEDICAL STATEMENTS FOR

VALIDATION OF UNPAID BILLS,VERIFY

PAYMENTS,PROBLEM SOLVING,MULTI LINE

TELEPHONE,VERFI EMPLOYMENT OF PATIENTS

Skills: MULTI LINE TELEPHONES, DATA ENTRY, FAXING, FILING,

SKIPTRACE, VALIDATION OF DEBTS

Education: FREMONT HIGH SCHOOL/DIPLOMA

CA Drivers

C (passenger car)

License Class:

Additional I AM SEEKING EMPLOYMENT IN THE A MEDICAL FACILITY

Comments: IN AN ENTRY LEVEL POSITION IN EITHER FRONT

DESK,REGISTRATION OR APPOINTMENT SETTING

References: Available on request

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