Sales Representative Administrative Assistant

Lakia Roberson

Robersonville, NC C: 252-***-**** E: *************@*******.***

Information Technology Professional

Highly-educated and talented IT Professional with a strong background in

planning and implementing technology programs and initiatives. Skilled in

creating budgets and procuring equipment. Talented in analyzing business

needs and implementing solutions which reduce cost, increase revenue, and

streamline operations.

IT Planning & Solutions ( Systems Administration ( New Application

Development

Process Improvement ( Technology Planning ( Relationship Development

Issues Resolution ( Budget Management ( Database Management

Education / Professional Development

CAPELLA UNIVERSITY, Minneapolis, MN

Master of Information Systems (Expected Graduation, 2012).

ELIZABETH CITY STATE UNIVERSITY, Elizabeth City, NC

Bachelor of Science, Computer and Information Systems (2003)

Professional Experience

DECAPOLIS HOUSE OF INTERVENTION, Williamston, NC

2008-2010

Administrative Assistant

Prepared, retrained, and managed company data through the use of

spreadsheets. Performed comprehensive reviews of reports to develop

conclusions and recommend solutions administrative programs. Created and

interpreted operating policies. Oversaw all company maintenance, order

procurement, mailings, and filings. Prepared and managed budgets and annual

reports for the organization. Analyzed and maintained recordkeeping

systems.

CONVERGYS, Greenville, NC

2007-2008

Sales Representative

Charged with the design and development of new list of prospective

customers and prospects for sales of cable television. Created reports to

manage business transactions and expense accounts. Established strong

client relationships, ensuring on-time delivery of all production and

shipment schedules.

Key Achievements:

. Drove revenue growth through the development and management of

customer relationships.

COORDINATED HEALTH SERVICES, Washington, NC

2004-2006

Associate Professional

Oversaw multiple contracts, prepared reports, maintained files, and tracked

staff activities. Interviewed staff and assisted in gaining an

understanding of agency services and needs. Communicated with families

within their homes to obtain information of services and resources.

Lakia Roberson - Page Two Cell: 252-***-**** E:

*************@*******.***

EAST CAROLINA UNIVERSITY, Greenville, NC

2004-2006

Computer Programmer

Selected to perform computer programming, data enter, and database program

development. Authored comprehensive documentation on program development,

logic, coding, and conflict resolution. Analyzed and resolved complex

programs, including data input, output requirements, and program intent.

Analyzed and reviewed project request for database user needs.

Technology Skills

Microsoft Office, Cobol, Java, and C++

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