Project Manager Customer Service

Sandra Fickas

**** ***** *** **. ? Henderson, NV 89002 ? 702-***-**** ? *******@***.***

OBJECTIVE

Dedicated and loyal individual with the ambition to succeed in any given

environment seeking a permanent position in a stable environment.

EDUCATION

Associate of Applied Science - Computer Drafting and Design 09/2008

- 06/2011

ITT Technical Institute, Henderson, Nevada

University of Phoenix, Las Vegas, Nevada 05/2003

- 10/2006

Business Administration

SKILLS

. Microsoft Excel

. Microsoft Word

. Microsoft Outlook

. Microsoft PowerPoint

. Microsoft Access

. Microsoft Publisher

. QuickBooks

. Soloman/Citrix

. Auto-CAD

. Revit

. Photoshop

. Windows 95/98/2000/ME/XP/Vista

. JD Edwards

. Internet

. NDS

. Networking

. Database Maintenance

. Forklift Certification

WORK EXPERIENCE

Office/Rental Manager

CT Power/Iceberg Enterprises, No. Las Vegas, Nevada

04/2009 - 11/2009

. Rental of Trailers/Contracts

. Input payables for payment.

. Input and submit payroll.

. Account Receivables. Track and collect payment.

. File and track warranty claims.

. Customer service

Administrative Assistant/Sales Coordinator 06/2007

- 03/2008

Arnold Machinery, No. Las Vegas, Nevada /St. George, Utah

. Overseeing the movement of equipment

. Completed and submitted customer information to obtain financing of

equipment.

. Completed agreements for the rental of equipment.

. Coded and submitted Accounts Payables to the corporate office for

payment.

. Verified and submitted Payroll to the corporate office.

. Lien Releases

. Assisted Sales

. Assisted parts department with checking in new shipments, and pulling

parts for customers and service technicians.

. Ordered office supplies

. Monitored budget to ensure that it was maintained.

Office Manager/Accounts Payable 10/2002 -

04/2007

Lange Plumbing, Las Vegas, Nevada

. Supervised approximately 10 team members.

. Full cycle payroll

. Full cycle Accounts Payable including matching all vender invoices to

statements and resolving any discrepancies.

. Full cycle billing.

. Data entry

. Accounts Receivable. Commercial and Residential

. Created and maintained a strong working relationship with customers.

. Generated and followed up on all work orders and purchase orders,

. Dispatching service techs.

. Submitting information to obtain building permits.

. RFI's

. Answered multi-line phones.

. Tracked inventory.

. Lien Releases.

. Maintained documents and file keeping.

. Ordered office supplies.

. Screen Applicants for open positions.

. Completed the interview process.

. Completed all new hire paperwork

Accounts Payable 10/2001 -

02/2002

Accounting Solutions, Las Vegas, Nevada

. Long term contract with Greystone homes.

. Data Entry.

. Journal Entries.

. Lien Releases.

. Relieved Reception answering Multi-line phones

Office Manager/Project Manager 11/1998 -

09/2001

RDC Contracting, Inc., Las Vegas, Nevada

. Supervised from 3-20 field personnel and subcontractors.

. Full cycle Accounts Receivables including contract draws. Commercial

and Residential

. Full cycle Accounts Payables.

. Full cycle Payroll including Certified.

. Submit information and plans to obtain proper building permits.

. Price and purchase materials for projects.

. Performed estimating from plans for drywall, paint, trim and doors.

. Monitor materials and labor for projects to ensure they remained in

budget.

. Meet with owners and subcontractors.

. Meet with building inspectors on the job site for inspections.

. Answered Multi-line phones.

. Monitor job progress to ensure time schedules were met.

. Maintained all files including job files.

. Lien Releases.

. Pre-Liens

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