John R. Cruz
*********@*****.***
Apopka, FL ****2
Cell: 407-***-****
SUMMARY
. Results Driven with strong team
building capabilities
. 17 years of Progressive
Manufacturing Operations Background
. Very hands on when required
. Massive customer sense of urgency
. Six Sigma Lean Manufacturing
Methodology initiator
. Coaching and conflict resolution
skills, motivator
. Quality driven ensuring product is
delivered on time
. Clean-room experienced 10k & 100k
environments
. Get it done enthusiasm style
PROFESSIONAL EDUCATION
MBA University of Phoenix Orlando, FL
BS IT Management University of Phoenix
Orlando, FL
AS Computer Technology Florida Technical College
Orlando, FL
COMPUTER SKILLS
Microsoft Word, Excel, Project, PowerPoint, Visio, AutoCAD,
Cost Point, Tip-QA
ACTIVITIES / HONORS
> Value Added Manufacturing Six Sigma Workshop (HPK Group)
May 2004
> Presidential Leadership Award (Northrop Grumman) 2009
> Definition of Key Concepts (Six Sigma, Value Added, and Non-
Value Added)
> Effects of lead time and batching 2001
> Rhinoceros Military Marine Leadership Experience, September
2004
PROFESSIONAL EXPERIENCE
Aug 2005 - Present Northrop Grumman Laser Systems, Targeting
Division Apopka, Florida
OPERATIONS PRODUCT MANAGER
IRCM Laser Production Management
. Led the Operations team Production Delivery Schedule of $24
million yearly
. Designed and moved and entire clean room from one end of the
building to the other in 3 days
. Strategically Led and Managed team of 65+ operations
employees across 3 shifts to ensure monthly sales goals are
exceeded and milestones met
. Worked and setup procurement/supply chain lead times on BOM
. Quality driven, to ensure product is delivered to exceed
customer expectations and meet stringent specifications for
complex laser manufacturing processes
. Managed production to MRP requirements
. Prepare and present weekly manufacturing metrics PowerPoint
to executive staff
. Hired, developed, motivated and inspired a staff of
professionals utilizing effective principles of performance
management, goal setting and coaching consistent with the
core values of Northrop
. Ensured build lead times and order policies are routinely
analyzed and updated with relation to performance
. Signoff authority on all drawings and ECNs related to
production items
. Cost Account Manager (CAM) for all of Operations product
Budget maintained expenditures well within budget P&L
Key accomplishments:
Increased yearly output by delivering over 25 additional
units to the sales plan, resulting in an additional $2.5
Million in sales by optimizing production processes, 28+
Months of Exceeding Production Sales Goals
Setup and Maintained a repair depot for the IRCM Laser
Business Area resulting in exceeding delivery requirement and
maintaining a turnaround time that exceeded customer
expectations
Reduced Manufacturing Labor Hours and Cost by 40% at top
level build and testing by means of SWOT analysis and
implementing efficiencies
OPERATIONS PROGRAM SUPERVISOR
. Led the following groups: laser technicians, production
controllers, parts expediters, and a manufacturing engineer
. Provide direct input on hiring, termination, performance
reviews, and appraisals for all direct employees
. Monitored work order performance on all laser alignments
. Implemented more Six Sigma lean techniques and tracking
systems for performance and efficiencies
. Assist Quality Control with all non-conformance/rejections
issues
. Ensure daily production requirements are met with disciplined
adherence to cost and schedule constraints.
. Support Industrial Engineering group with the implementation
insight for process improvements and lean manufacturing
initiatives along with tool implementation to increase
production efficiency and minimize rework
. Managing compliance of Kanban systems throughout the
manufacturing areas
Key accomplishment:
Implemented over 50 production improvements which increases
deliveries by 20% and reduced rework & Scrap by 9% in 2007
1994 - July 2005 Addison Products Company, HVAC
Manufacturing Orlando, Florida
ENGINEERING DESIGN MANAGER
. Team Leader for (ARC) 20 ton roof top units representing $2
Million monthly in company sales
. Provided supervision over 6 mechanical engineers in the area of
the HVAC cabinet design development, standardization product
engineering and comprehensive computer documentation
. Developed quality standards for use by design engineers per ISO
9001
. Planning, coordinating and management of all activities related
to new
product design and development, from internal and external
customer interface to
production release
. Team member assigned to monitor manufacturing processes and
review areas of opportunity for process improvement.
. Effectively training and motivating employees to work
independently and
on teams to meet predetermined deadlines on time and within
budget
. Meet every quarter with our customers on feedback
. Enforcing adherence to established processes, and maintaining 5S
in the Engineering dept.
. Development of new, innovative design concepts utilizing
existing
Technologies, new manufacturing techniques and testing methods
. Directing design team from product definition through high
volume
production with close coordination with manufacturing,
customers, and suppliers to
ensure the success of new programs /products.
. Work in cross-functional teams to create engineering
deliverables
that, when executed, satisfied the overall project schedules and
specs
Key accomplishment:
Successfully designed the company's first double-side door
enabling market competition
SHEET METAL / CAD DESIGNER
. Assembled strong dynamic teams and initiated pay-for-
performance programs that led to increased productivity and
employee longevity and better product turnarounds
. Proven management skills. Experienced developing and mentoring
new employees, while prioritizing and managing multiple tasks
with all new R&D, also 5S in the Engineering dept.
. Continually reduced costs while increasing productivity
. Introduced new CAD/CAM product, producing 20 new additional
monthly designs
. Developed and implemented policies and specific procedures for
engineering team environment
. Over saw production of new designs using AutoCAD and Solid -Edge
. Configured AutoCAD and Solid-Edge on a floating license
. Developed, communicated, implemented and managed compliance of
CAD standards, policies and procedures
. Managed AutoCAD file translation process to & from 3D
applications
. CAD Manager of Engineering Department overseeing 4 designers
. Custom Sheet Metal cabinetry Design using 3D Solid Modeling
software per contractor's specs
. 3d solid modeling, 2D drafting along with exportation of DXF
format for CNC machines
Key accomplishment:
Saved $180,000 in material through design improvements and
reduced over 6000 man hours
MANUFACTURING Manager
. 300 assembly technicians 60 per line fabricating and testing of
industrial grade A/C units
. Responsible for $200,000 daily on time deliveries
. Reported to directly to Plant Manager
. Increased productivity by 10% by better team building, and on-
time deliveries to 98%.
. Coordinated all start-ups for new HVAC roof top units
. Developed and implemented training procedures including
operations, quality, and safety for new lines.
. Participated in developing and implementing Six Sigma lean
methodology's on all new manufactured products on the floor
Key accomplishment:
Implemented 5S / Kaizen, along with Kanban systems throughout
the plant and kept the inventory JIT