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Sales Representative Customer Service

Location:
Crestwood, KY, 40014
Posted:
August 07, 2011

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Resume:

KELLIE HARRISON, MT (ASCP)

**** *** ***** **** **: 502-***-****

Louisville, KY 40014 ********@*********.*** Alt: 502-***-****

PHARMACEUTICAL SALES REPRESENTATIVE

Sales representative with over 20 years experience in the pharmaceutical

industry. Successfully launched and managed new products through generic

competition and across multiple disease states. Developed and maintained

relationships with multiple Physician specialties, Nurse Practitioners,

Nurses, Office Staff, Pharmacists, and Hospitals in large territories

including urban and rural markets. Specific skills include: new product

introductions, consultative sales presentations, territory/account

management, developing and implementing successful business plans,

maximizing sales goals, analyzing market data, strong product knowledge,

product and educational programs to medical personnel, colleagues and

patients.

PROFESSIONAL EXPERIENCE

PGxl Laboratories (Louisville, KY)

September 2010-Present

Clinical Laboratory Specialist

Medical Technologist duties including: Performance of diagnostic assays,

process laboratory requisitions and specimens for testing. Specialized

functions such as quality assurance, quality control, QC review,

statistical evaluations and clinical surveys. Performance of instrument

calibration, linearity, precision and correlation. Confidentially document

and relay

patient results, communicates with physician, nurse practitioners and other

staff members. Maintained adequate departmental inventory and processed

incoming supply inventory. Promote good customer service and work

cooperatively as a member of a team.

GLAXOSMITHKLINE PHARMACEUTICALS (Louisville, Kentucky Market) 1989-2010

Senior Executive Sales Representative 2006-2010

Managed three different large territories in three years in the Urology,

Asthma, Hypertensive and Nasal Corticosteroid Markets with a track record

of success. Developed and coordinated physician advocates/speakers in

Louisville and surrounding areas.

. 2009 GSK Spirit Award for Speaker Development.

. 2008 Winner's Circle Emerald Tier award (top 3% in the nation yearly

sales).

. 2008 Coreg CR sales top 10% in the nation.

Executive Sales Consultant I and Executive Sales Representative 1997-

2006

Worked both full and part-time in the Anti-depressant, lipid lowering,

diabetic, anti-hypertensive, asthma, and anti-psychotic markets.

Consultative calls on physician offices, clinics (seven counties and

communicare clinics) and hospitals (Saints Mary and Elizabeth, Hardin

Memorial, Our Lady of Peace.

. Multiple "100% Club" award winner (Q1/05, Q2/05, Q3/05).

. 2004 Winner of the Ruby Tier Award-(top 10% in the nation yearly

sales).

. 2004 $10,000 club winner.

. 2001 Frontier Cup Award Winner- Best portfolio sales in the region in

2001.

. Representative of the Quarter (Q2/00, Q3/02, Q2/05). 2000 Level of

Excellence- District Computer Consultant

. 1997 Level of Excellence Award Winner- Highest Augmentin Share in the

Region.

Senior Sales Consultant 1991-1996

Office based territory including responsibility for formulary decisions at

Ireland Army Hospital on Fort Knox, Hardin Memorial Hospital, Saint Mary

and Elizabeth Hospital, Humana Southwest Hospital and University of

Louisville Clinics.

. Regional Achievement Award Winner (1991, 1992, 1993, 1995).

. District Achievement Award (1992, 1993).

. Implemented formulary wins at Fort Knox (Tagamet, Engerix B and

Augmentin).

. Above and Beyond awards-Super Bonuses, Kicker programs, Paxil CR Focus

Forward Drive 35 Program.

Kellie Harrison, MT (ASCP)

Page 2

Professional Sales Representative 1989-1990

Managed both office based physicians and state/city run clinics with

products such as Tagamet, Engerix B, and Havrix.

. 1990-Established exclusivity of Engerix B on Formulary at Portland

Clinic, an urban clinic responsible

for providing vaccinations for all Louisville police and firefighters.

. 1990-Timentin 10% Club- Market Share over 10%.

MILES PHARMACEUTICALS (Huntington, West Virginia Market) 1988-1989

Pharmaceutical Sales Representative

Pharmaceutical sales position responsible for primary care offices,

community and university hospital sales.

LEXINGTON CLINIC, Lexington, KY 1986-1987

Medical Technologist

Clinical Lab position with duties in Hematology, Chemistry, Microbiology,

Specimen Management and Phlebotomy.

EDUCATION /CONTINUING EDUCATION/ PROFESSIONAL AFFILIATIONS

Master of Arts, Management, Webster University, Louisville, KY 1992

Bachelor of Health Sciences in Medical Technology, University of Kentucky,

Lexington, KY 1985

. American Society of Clinical Pathologists - May 1986 to Present

. Certified Medical Representative-1996

. Philadelphia College of Pharmacy Courses-

Primary prevention of acute coronary events,

Novel approaches to infection,

Effect of HMGcoA reductase inhibitors in Stroke,

Cholesterol in theory. - 1998

. Introduction to Six Sigma White Belt -2010

Technical Skills: Microsoft Office Suite and Lotus Notes



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