Medical Customer Service
Resume:
Denise Glynn
Arvada, Co 80004
Objective: to obtain a position in the Dental office or Medical Field
Skills & Qualifications:
. Medical and Dental Terminology: Medical billing & Coding: ICD9 HCFA
1450
. Typing 40 wpm, efficient in Microsoft word and Excel
. Accounts Payable and Accounts Receivable
. Scheduling Patients, Filing, Phone Skills, Encounter Forms
. Effective sterilization procedures: autoclave and cold sterilization
. Knowledge of dentrix systems restorative materials
. X-ray skills: producing, mounting and developing
. Accounts payable and Accounts Receivable, 10 key 10,000 ks
. Medical front and Back office
. Efficient in electrocardiograms
. Efficient in administering medications and immunizations
. Efficient in obtaining vital signs
. Efficient in performing eye and ear irrigations
. Efficient in preparation and preparing patient for examinations and
treatment
. Efficient in low and moderate complexity test (CLIA)
. Efficient in Collecting and processing laboratory specimens
. Efficient in Phlebotomy and Oder of Draw
Work Experience:
Dr. Joseph A. Anderson Denver, Co Jan,11/ Mar,11
Family Medicine
Medical Front and Back office/ Extership 200 hours
. Scheduling appointments
. Preparation and preparing patient for examinations and treatments
. Administering medications and immunizations
. Lab collection and processing
. Rx Refills and pharmacy call in request
. Insurance referrals and clams
. Maintaining medical records
. Bookkeeping of incoming office visits and collection
. Maintain office supplies
. Implementing ICD-9 and CPT coding
Denise Glynn
6358 Yarrow St
Arvada, Co 80004
In School, Pima Medical Institute Denver, CO Jun,10 / Feb, 11
Medical Assisting Front and Back office.
Jefferson County Public Trustee Department Golden, Co April 09/ May, 10
Loan Processor (Temporary Staffing)
. Processing loans through electronic E-mail
. Examination of Loans and documents to process for foreclosure
. Answering incoming calls and questions.
. Organizing and maintain records
Jefferson County Human Services Golden, Co Dec 08/ April 09
Accounting Technician
. Billing account grants for state child care program
. Tracking all overdue and late payments on the Oracle system
. Tracking all files, receiving all mail, Answering all incoming calls
. Distribute all bus passes, gas money, to needy
Frontier Airlines, Denver, CO Jan, 06/ Nov, 08
Customer Service
. Passengers Ticketing
. Contacting ground travel for passenger pick up
. Balancing cash drawer
. Enlisting emergency travel arrangements
. Boarding and Unloading passengers
. Accounting for all passengers
. Emergency Ticketing for problem passagers
Dr. Thomas Kilroy DDS Denver, Co Dec,05/Feb,06
Dental Assistant/ Externship 280 hours
. Assisted front office, billing, filing, answer telephones
. Patient scheduling
. Assisted doctor in multiple surgical and routine procedures
. Dexis computerized x-rays and panarax machine
. Assisted the doctor with the versawave and endo lasers
. Sterilized instruments, autoclave and cold sterilization
Denise Glynn
6358 Yarrow St
Arvada, Co 80004
In School, Pima Medical Institute Denver, Co Jun, 05/ Feb, 06
Dental Assisting
Amelia C. Ashmann M.D. Arvada, Co Jan, 01/Dec, 05
Medical Front Office
. Answer phones, filing, scheduling
. Encounter forms, billing insurance and coding ICD forms
. Accounts receivable, accounts payable
. Maintaining patient flow
. Sterilization of all patient rooms
In School, At Home Professions Fort Collins, Co Jan, 00/ Oct, 03
Medical Claims and Billing
Certificates and Diplomas
Pima Medical Institute Denver, Co Jun, 10/ Mar, 11
Medical Assistant Front and Back Office
Diploma
Pima Medical Institute Denver, Co Jun, 05/Feb, 06
Dental Assistant
Diploma
Basic Radiation Education and Training
Certified
AT-home professions Fort Collins, Co Jan, 00/Oct, 03
Medical Claims & Billing
Diploma
Certified in CPR
Frontier High School Whittier, Ca
Diploma
Reference Available Upon Request
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