Quality Assurance Test

Jerel B. Francisco

**** ********* ******

Vallejo, CA 94591

707-***-**** ******@*****.***

SUMMARY

Experienced Software Quality Assurance Professional with 5+ years of

experience in all phases of testing life cycle. Proficient in functional,

negative, regression, system integration (SIT), acceptance (UAT), browser

compatibility, and performance testing. Experience leading teams and

directing and evaluating work. Works well independently on teams helping

to accomplish goals and objectives.

Areas of Expertise

Test Planning Test Execution Test Results Analyses

TECHNICAL SKILLS

Tools Rational ClearQuest, TechExcel DevTest, Bugzilla, MS

Office, XML Spy, Wireshark, FileMaker Pro

Languages C++, Java, JavaScript, HTML, XML

Operating System Windows XP / Vista, Unix, Linux

Web Browsers Internet Explorer 6, 7, 8, Firefox, Chrome

Network Telnet, HTTP, FTP, TCP / IP

PROFESSIONAL EXPERIENCE

MOTOROLA MOBILITY, Alameda, CA 2007 - 2011

A leading provider of mobile devices - smartphones and tablets; wireless

accessories; end-to-end video and data delivery; and management solutions,

including set-tops and data-access devices.

Quality Assurance Analyst

Maintained quality within software products. Delivered status reports and

escalated issues to management. Coordinated with development team in

resolving issues.

. Participated in product reviews to provide input on functional

requirements, schedules, and potential problems

. Generated test plans and test cases for functional, integration system,

and user acceptance testing

. Ran automated / manual tests to perform interoperability testing

. Used ClearQuest for repository, reporting and tracking bugs, and

providing updates on resolved bugs

. Recorded and documented test results using DevTest

. Applied / tested security controls, which granted or limited a user's

access to particular menus and functions in an application

. Performed localization testing for build functionality

. Documented issues found during performance testing and reported to

developers

Jerel B. Francisco Page Two

AMERICAN BROKERS CONDUIT, Novato, CA 2006 - 2007

American Brokers Conduit operated as a portfolio lender

Document Coordinator

Located and prepared all necessary files for Document Drawers

. Anticipated and delegated work flow of loan documents for Document

Drawers

. Handled customer calls on questions regarding loan documents

. Created and maintained checklists with current policies and procedures

concerning loan documents

2K GAMES (formerly known as Visual Concepts), Novato, CA 2003 - 2005

A global developer, marketer, distributor and publisher of interactive

entertainment software games

Quality Assurance Database Senior Tester 2004 - 2005

Oversaw 10 Quality Assurance testers and evaluated individual tester

performance on assigned projects. Checked bug database for correct format

entry while also removing unnecessary duplicate entries.

. Helped develop and implement test plans

. Performed data entry and calculation of online network situations

. Multi-tasked on simultaneous projects while concurrently enhancing

multiple projects for final submission

. Troubleshot network connection issues

. Provided status report related to performance testing

Quality Assurance Tester 2003 - 2004

Worked in a team environment to test and report application flaws through

several developmental stages using test plans and test cases.

. Troubleshot network connection issues

. Provided proper feedback to both game design and functionality

. Proofread and entered documentation into database for review

. Worked on over 8 projects resulting in on time completion

. Verified accuracy, validity and completion of data

EDUCATION

BS, Computer Science, Minor: Mathematics, Sonoma State University, Rohnert

Park, CA

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