Customer Service Manager

S Boopathy

E-mail : ******@*****.*** Mob : 967-***-**** & 953-***-****

Address: */*** *, ********* *****,Ossatty, Aruvankadu (Po),The Nilgiris -643202

Qualification

Bachelor of Computer Application (BCA)

Education

Bachelor Of Computer Application (BCA) 2008 2013

Tamilnadu Open University (Correspondance)

Bachelor Of Computer Application From

Tamil Nadu Open University during the year 2013

HSC 2003 2005

St Joseph's Higher Secondary School, Ooty

Higher Secondary Education [HSC] From

St Josephs Boy's Higher Sec School, Ooty during 2005 with

Grade: First Class [65%]

SSLC 1998 2003

St Joseph's Boy's High School, Coonoor

Secondary School Leaving Certificate [SSLC] From

St Joseph's Boy's High School, Coonoor during 2003 with

Grade: First Class [54%]

Work experience

Maharaja Prithvi Engineering College, July 2007 Jan 2009

Avinashi ( Coimbatore)

Computer Programmer

System Maintenance, Installing new softwares, Installing new hardwares, Maintaining Linux Server,

Networking to all computers, printers and scanners, Creating Lab Assignments

Applicomp India Limited ( Videocon Group) June 2009 June 2010

Bangalore

Transport Officer (Trainee) & System Admin

System Maintenance, Installing new softwares, Installing new Hardwares,

Networking to all computers, printers and scanners, Maintaining the companies accounts in ERP and SAP, Maintaining

the daily reports and for preparing invoice in fox-pro

S Boopathy

Videocon India Ltd July 12 Sep 14

Transport Co- Ordinator & Transport Officer

Tracking the daily outward vehicles through GPS Tracking Technology, Preparing trip sheets for

vehicles and maintaining all company vehicles

Establish company routes concentrating on customer service.

Ensure to dispatch all company drivers.

Ensure to receive all phone calls from drivers any hour in day.

Ensure to track routes to assure on time deliveries to customers.

Review and arrange all transportation paperwork inclusive of driver logs, trip reports and invoices.

Record accurately tractor mileages essential for fuel tax monthly and quarterly reporting.

Review driver’s hours properly and submit apt timecards to payroll.

Perform in collaboration with Transportation Manager to enhance load capacity and reduce damaged

merchandise and loading errors.

Handle client concerns and direct problems to suitable parties.

Record driver concerns along with policy violations and direct main issues to Transportation Manager.

Support management team to supervise transportation personnel.

Extra Qualification

• Completed CISCO Certified Network Administrator[CCNA] from SansBond Institution at Chennai

• Completed Junior Computer Technician with exposure to Assembly, Software Installation &

Troubleshooting from MACH DECH Institution at Nilgiris.

• Completed LINUX [RHCE] from MACH DECH Institution at Nilgiris

Technical Skills

• LanguagesC, C++,OS Windows, Linux, Ubuntu

Personal Skills

• Capable of learning new techniques in a simple training.

• Hardworking, Self-driven with good communication skills.

Personal Details

Date of Birth-06-11-1988

Marital Status-Single

Sex-Male

Languages Known - English, Tamil (RWS)

Declaration

I hereby declare that all the information furnished above is true to the best of my knowledge.

Date :- Signature

Place:- (S Boopathy)

S Boopathy 2

S Bo o p athy 3

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