Gregory Gaeta
*** *** ***** ******, **********, Massachusetts 02050
617-***-**** *******@*****.***
www.linkedin.com/pub/7/937/956
Summary
Results-oriented Client Relationship Officer with extensive experience and
proven ability to exceed relationship development, revenue generation and
expense reduction goals in a high-pressure environment. Competencies
include:
Highly skilled at communicating with clients in understanding and analyzing
their asset custody and investment accounting needs in order to develop
strategic solutions, furthering their investment objectives.
Relationship development that complements ability to aggressively build
solid client partnerships and whose objective is client satisfaction
coupled with strong revenue growth and expense management.
Comprehensive knowledge of and experience in all aspects of financial
accounting, securities settlement, and global custody operations in a
variety of complex scenarios with significant expertise in Emerging
Markets.
Proven leadership and team-building skills, matched with the ability to
direct personnel in meeting client service deliverables.
Experience
STATE STREET BANK AND TRUST COMPANY, Boston, MA
State Street is a worldwide provider of investment management and asset
servicing to institutional investors.
Client Relationship Officer (1999-2010)
Managed the client service and relationship profitability of large
institutional investor clients.
Key Accomplishments
Succeeded in developing and implementing innovative solutions managing the
unique settlement and custody requirements of a major supranational
organization which minimized potential operating losses for State Street.
This ground breaking mode was implemented with similar State Street
clients.
Accomplished a variety of high-profile private equity security and foreign
exchange transactions in Emerging Markets in local time, resulting in
greater client profitability and improved the client's reputation among its
investee companies and local market participants.
Advised clients in the ever-changing settlement, legal, tax and regulatory
requirements necessary to comply with local market protocols improving
client compliance with market regulation thereby minimizing financial
losses along with potential market penalties.
Conducted numerous client presentations to promote State Street products
and services increasing State Street revenue while supporting client
investment servicing objectives.
Developed and delivered presentations to State Street staff and local
subcustodian personnel describing the unique characteristics and servicing
needs of State Street's supranational clients fostering greater mutual
understanding among all parties improving operational efficiency.
Achieved exemplary client satisfaction ratings year after year despite
internal and external obstacles to service delivery while enhancing
profitability through effective P&L management to levels in excess of 30%.
Designed and implemented the Divestment Resource Center used by State
Street personnel to advise their institutional investor clients of relevant
information on state and federal divestment legislation affecting public
pension plans and endowment funds. Countries of focus included Sudan,
Iran, and Israel.
Mutual Fund Account Manager (1995-1999)
Managed a staff of six direct reports in the performance of full service
custody, portfolio accounting, and mutual fund pricing services. Expertise
with municipal bond and other fixed income products, including CMO's
REMIC's, CLC's, FHA's, and other MBS instruments.
Key Accomplishments
Led an investigation to identify and resolve numerous and long-standing
municipal bond amortization and accretion errors that were adversely
affecting client's accounting records.
Recognized by Deloitte & Touche and State Street as a subject matter expert
on mortgage-backed and asset-backed securities.
Prior to 1995
Derivative Specialist
Performed the research, data integrity, cash flow analysis, accounting, and
income collection for derivative mortgage-backed and asset-backed
securities, which resulted in more accurate accounting records along with
reduced past-due income exposure.
Key Accomplishments
Created, implemented, and maintained an innovative desktop derivative
finance accounting system due to the inadequacy of State Street's existing
mainframe. This system successfully achieved the client's needs while
saving State Street additional mainframe software development costs.
Advised clients and internal State Street business areas on the accounting
and custody characteristics of fixed income products with an emphasis on
mortgage-backed securities, asset-backed securities, and related
derivatives.
Account Controller
Audited the daily, weekly, and monthly custody and accounting records for
various mutual fund clients. Analyzed cash forecasting, cash availability,
securities settlement, corporate event processing, past due income
collection, general ledger accounting, custody reconciliation, net asset
valuation, and financial reporting in a high pressure environment under
tight deadlines.
Education and Professional Development
Bachelor of Science, Marketing, Hartwick College, Oneonta, NY
Classes in Portfolio Accounting, American Institute of Banking
Training in Accounting, Custody, Systems and Management, The State Street
Institute
Course work in Certified Financial Planning, Boston University
Proficient with both Microsoft Office Suite and Mac software.