Six Sigma Human Resources

Benjamin Colon

** * ********** ******* . **********, Ma 01702 . 508-***-**** .

***************@*****.***

Seeking Human Services Position.

EDUCATION:

University of New Haven

West Haven, CT

Master of Arts, Industrial Organizational Psychology

University of Massachusetts Lowell

Lowell, MA

B.A. Psychology and B.S. Criminal Justice

June 2006, CUM LAUDE

RELEVANT COURSES:

Organizational Behavior Psychometrics and

Statistics Psychological Test

Psychology of Small Groups The Interview

& Measures

Industrial Psychology Motivation & Morale

Performance

Research Methods Org. Change & Development

Appraisal

Industrial Relations Multicultural issues in the

Workplace

EXPERIENCE:

Lifeworks Employment Services

West Roxbury, MA

Job Coach

11/16/2009 -Present

. Train and supervise workers with disabilities in various jobs and

work settings.

. Transport disabled workers to job sites.

. Maintain and verify payroll hours for each disabled worker in

caseload.

. Conduct annual progress reports (ISP's) for each individual in

caseload.

. Work closely with DDS to create goals for clients.

. Effectively communicates to both Hispanic and English speaking

clientele.

. Continually provides supportive counseling to clients both in

English and in Spanish.

. Conduct monthly progress notes for individuals in caseload to

reinforce individuals' yearly goals.

Covidien North Haven, CT

Human Resources Intern June

2nd 2008- Aug. 22nd 2008

. Conducted behavioral based interviews for non-exempt employees.

. Worked on updating and revising job descriptions for exempt and non-

exempt employees.

. Translated exiting interviews for hourly full-time employees.

. Attended training courses in Six Sigma and LEAN Manufacturing.

. Volunteered on various projects such as the "Green Initiative" and

"Quality Policy Initiative" among other administrative tasks.

University of New Haven

West Haven, CT

Graduate Research Assistant Sept. 2007 -

May 2009

. Assist professors in distributing surveys and enter survey scores

in SPSS to analyze subjects' results while completing daily

administrative tasks.

. 2 years administrative office experience.

. Event coordinated The Communication National Honors Society

Induction Ceremony for 2 years. (Honorary Member)

SKILLS:

Fluent in Spanish

Versatile in Microsoft Word, PowerPoint, Excel and SPSS. Have also

worked with Macintosh applications

Able to type 40 words per minute.

UML CERTIFICATES/ AWARDS:

National Honor Society Certificate for Psychology and Criminal Justice

Certificate of appreciation for a professional psychology conference

UML

Scholastic achievement awards (2) from the Dean of Fine Arts Dr.

Charles F. Caroll

Scholastic achievement award letter from the MA State Representative

Deborah D. Blumer

Certificate of training completion for Intro to LEAN Manufacturing and

SIX SIGMA (Blue Belt training)

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