Human Resources Manager

Charlene M. Hunter

*** ********** ******, ****, **** Warwick, RI 02893 401-***-****

********@***.***

HUMAN RESOURCES SKILLS

Employment Law Staff/Professional Recruitment

Benefits Administration

FMLA/ADA/Diversity Orientation & On-Boarding

Worker's Compensation

Employee/Labor Relations Complaint/Problem Resolution

HR Policies/Procedures

Performance Management Wage/Salary Administration

Employee Training

PROFESSIONAL EXPERIENCE

THE PROVIDENCE JOURNAL COMPANY, 75 FOUNTAIN STREET, PROVIDENCE, RI 02903

OPERATIONS DISTRIBUTION MANAGER - 2/08 TO 3/09

Responsibilities include management of advertising budget, preparation of

classified ads, tracking responses to ads, and the interviewing/selection

of all individuals to serve as independent distributors for the Company.

Interact with stores, managers, customers and carriers to ensure the

resolution of delivery issues/complaints to the clients' satisfaction.

Duties include the daily monitoring, reporting and recordkeeping of the

electronic update for the seven individual media publications delivered by

carriers. Research and resolve carrier-route discrepancies and

disseminate accurate information to site managers to enhance cost-

effective deliveries. Successfully complete special projects, as

assigned.

HUMAN RESOURCES MANAGER - 5/96 TO 2/08

Human Resource s Manager with the sole responsibility to staff and service

the Operations, Distribution, Pressroom, and Customer Service departments

of the newspaper as well as Rhode Island Monthly Magazine, Inc. This

includes managers and supervisory personnel, exempt-professionals,

technicians, administrative employees, and hourly nonunion and union-

represented employees for a three-shift organization. Professionally

prepare internal job posting announcements and author classified ads,

screen applicants for consideration, assess relevant experience, select

and interview candidates, conduct background checks, recommend

candidates for hire, and complete on-boarding procedures.

Responsibilities include the investigation of allegations of employee

misconduct and compliance with rules and regulations. Administered the

procurement of temporary workers, review their ability to perform assigned

work and monitor the performance of all temporary employees.

Administration of both the short-term and long-term disability programs,

Worker's Compensation program and medical recordkeeping. Assume

integral contributions during benefit open enrollment process. Sit as

Chairperson of the Safety Committee between the Company and represented

employees and a Charter member of Diversity committee.

ALPHA-BETA TECHNOLOGY, DOUGLAS PIKE, SMITHFIELD RI

HUMAN RESOURCES MANAGER - 1- 1996 TO 8-2007

Hired as a consultant on a temporary basis performed all aspects of Human

Resource Management for the production facility. On a daily basis, I

interfaced with the Vice-President of Manufacturing to discuss and

resolve workplace performance issues, employee problems/concerns and goals.

Reported directly to the Vice-President of Human Resources at corporate

headquarters and, on a weekly basis, attended a staff meeting to keep him

apprised and to discuss overall issues and goals.

GENERAL DYNAMICS, ELECTRIC BOAT DIVISION, QUONSET POINT FACILITY, NORTH

KINGSTON, RI 02852

HUMAN RESOURCE ADMINISTRATOR - 4-75 TO 10-94

Benefits Administrator - Managed all aspects of the benefits function, to

include medical claims processing, long- and short-term-disability,

employee pensions, and the employee Athletic Club

program and budget. Organized and conducted off-site retirement seminars

for prospective retirees and their spouses inviting representatives from

both the government and private sector to speak and answer employee

questions.

Employee Relations Administrator - Promoted from Senior Employee Relations

Representative responsibilities included the management of all aspects of

the function and the supervision of six professional Representatives and

one administrative employee. Assignments included writing an Employee

Handbook, overseeing disciplinary action, the organization and providing

results of the employee complaint procedure, active member of the

Malpractice Committee, resolved employee problems and was directly involved

in five union avoidance campaigns.

Senior Employee Relations Representative - Promoted to represent a for

workforce of 2,000+ non-union employees on all three shifts

responsibilities included reviewing and resolving employee complaints,

initiate investigations of employee misconduct, present evidence of

employee malpractice, refer employees for Employee Assistance Programs, and

responding to all employee inquiries.

Employee Relations Representative - Represented a workforce of 1000+ non-

union employees on all three shifts duties included responding to employee

complaints, conducting investigations of any allegations of employee

misconduct, reviewing attendance records and responding to all employee

inquiries.

EEO Coordinator - Responsible for preparing Affirmation Action Plans

including goals for increasing diversity, represented the Company during on-

site audits by the federal government, investigated allegations of

discrimination, and represented the Company before the OFCCP, EEOC, and

R.I. Human Rights Commission. During my tenure, the Company won 42 cases,

lost none and settled one complaint. Conducted supervisory training

programs on program compliance.

Employment Representative - Duties included screening, interviewing and

hiring candidates to fill open positions as they became available.

Coordinated the State-sponsored training programs/curriculum and selected

candidates approved for skills training.

EDUCATION

Bryant College - 1974 - A.S. in Legal Secretarial Sciences. 12 credits

to complete BSBA Degree.

References furnished upon request.

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