Customer Service Manager

Shannon Metoyer

**** *. ***** *** ******, CO ****3

Email: abg0up@r.postjobfree.com

Mobile Phone: 720-***-****

M ission Statement

Whether if you are looking for individual store sales or increasing the reputation of the

company itself, utilization of key attributes in entrepreneurship, customer service, and

acquired knowledge of the product make me the prime candidate for employment in the ever

advancing industry. I assure you that I am that person with the assets necessary to push your

company forward.

Education

Year School Location Completion Major

2008-2011 Westwood College Denver, CO Currently in final year Software

of enrollment Development

2004-2008 Rangeview High Aurora, CO High School Diploma N/A

School Obtained

Job H istory

Establishment Position Employment Phone Responsibilities

S pan N umber

Bankers Life and Insurance March 2011 – 303-716- Locate Potential Prospects

Casualty Company Agent April 2011 0950

Set up appointments

BrainGate Studios Co-Executive July 2010 – 720-629- Lead Programmer

Present 8349

Concept design

or Script and story writing

Level Design

303–523–

0337 Marketing

Use of extensive problem solving

and debugging skills

Collaboration with outside

companies

Managing time and deadlines

Black Magic Studios Game August 2010 – 303-842- AI Programming

Programmer Present 3930

Utilize various programming

techniques to accomplish various

tasks

Use of extensive problem solving

and debugging skills

Reach short deadlines for

completed tasks

Little Caesars Pizza Lead September 200*-***-***- Upselling

Manager/ - Present 9500

Store Opening

CDT

Managing store inventory

Problem Solving

Filing company paperwork

Answering customer calls

Filing bank deposits

and currency transactions

Take customer orders

Managing and training employees

Customer Service

Marketing

POS Register

Food Prep

Ray’s Bar B Que Crew Member June 2007 – Register

August 2007

Customer Service

Food Prep

Restoration Family Maintenance June 2006 – 720-447- Use problem solving skills to

Services Worker August 2006 1557

remodel homes

Assisted manager

Construction

Use of mathematical skills

Handyman Rolland Assistant June 2005- 720-936- Assisted manager

Morgan September 2005 4349

Remodel and repair of homes

Construction

Assembly

S kills

I am licensed to sell Health and casualty insurance

Advanced knowledge of Microsoft Office i.e. Excel, Word, Power point, etc. applications.

Applicable knowledge of programming languages C++, C#, DirectX, XNA, Lite C and TorqueX

game engine

Intermediate skill in HTML and Multimedia programs Flash, Fireworks, Dreamweaver,

Photoshop, and Gimp, as well as the Unreal development kit and Torque 3D game engine and

Python Programming language

Proficient in software troubleshooting and debugging

Entry level skill in Java programming language as well as Assembly Programming

Types over of 60 words per minute

Works well under stress and always reaches deadlines

Strong public speaking skills

Excellent problem solver and provides extraordinary customer service

I am a punctual, organized, hardworking and focused individual with a positive outlook.

Languages

1. English- Primary

2. German- Intermediate - conversational skill

3. Japanese- Beginner to Intermediate skill

4. Vietnamese- Beginner skill

R eferences

Name T itle Relationship Phone Number

Jacqueline Vo Coworker 303-***-****

Freelance Artist

Supervisor

BrainGate Studios

Co Executive

Jeremy Dains Coworker 720-***-****

Programmer for Black

Magic studios and

Leviathin Studios

William Grego Coworker 720-***-****

Sales associate

Previously a programmer

for Black magic studios

Tristain Townsend Coworker 303-***-****

Programmer for Black

magic studios and

Leviathin Studios

Annette Martin Current Store 720-***-****

General Manager for

Manager

Little Caesars Pizza

Contact this candidate