HELEN CHANG
Mountain View, CA ***40
Email: ***********@*****.***
Summary
Thirty years experience in the insurance industry with diverse experience in analysis, research and problem
solving. Highly organized self-starter
Job Objective
Account Executive Assistant, 7 years experience
Experience
Job Title: Account Manager Assistant/CSR
Employer: Archway Insurance Brokers LLC, San Jose, CA
Dates: 07/03 to 03/11
Duties: Assist producers, account managers and client with new and renewal
commercial line policies. Process endorsements and certificate of
insurance. Verified policy information and data for completeness, accuracy
and compliance. Contact clients for overdue payment and any
cancellations.
Job Title: Accounting Assistant
Employer: Endoscopy Management Services, Palo Alto, CA
Dates: 12/01/ to 12/02
Duties: Assist accountant for daily tasks
Job Title: Senior Underwriting Support Technician
Employers: Fireman’s Fund Insurance Company, Walnut Creek, CA
Dates: 05/97 to 12/01
Duties: Rated, quoted, negotiated and processed of new and renewal commercial
excess policies within authority. Serviced all accounts including resolving
agents inquires, complaints, requests and policy processing activities
within guidelines.
Job Title: Senior Underwriting Technician
Employer: Highland Insurance Group, San Jose, CA
Dates: 09/95 to 05/97
Duties: Service all account and assist underwriters, Maintained accurate financial
records
Job Title: Commercial Lines Underwriting Assistant
Dates: 07/81 to 05/97
Duties: Rated commercial lines policies, rated personal lines policies
Education
Kong Ning Nursing School in Taiwan. Associate Degree