Security Training

Frank G. Nguyen

**** ********* ******, *** *******, CA 91775

626-***-**** - *************@*****.***

CAREER OBJECTIVE:

To obtain a professional career as an Epic EMR/EHR Consultant, where the

entire collection consisting of my Epic applications knowledge, work

experiences, technical and people skills are utilized

RELEVANT EMPLOYMENT EXPERIENCE: _______

Cedars Sinai Medical Center Los Angeles, CA (January 2011 -

Present)

Epic Security Analyst

. Build & maintain across application EMP Security templates &

participated in a centralized security model

. In depth experience in Menus, user roles, security classes & cross

application template integration (EpicCare, Inpatient, Cadence, ADT,

Prelude, Willow, Shared, EDI)

. Governing of EMP, ECL, E2U, E2R, LPR as well as EMP templates

throughout the Enterprise.

. Extensive utilization of Data Courier CID & UCI synchronization tools,

including support of dual path environments migration.

. Utilization of Data courier for all security related build migration

and troubleshooting to 20+ environments.

. Provisioning security access for Application teams & outside vendor's,

implementing the use of User Generics in PHI protected environments.

. Cache account maintenance and creation for all Cedars & Epic

employees.

. Creating job aids & training new hires.

. Preparing Import files for bulk user load & other EMP related imports.

Sapphire Technologies w/Sutter Health IS Sacramento, CA (February

2009 - January 2011)

Epic Business Analyst II

. Troubleshoot problems or questions from end users and formed tip

sheets with workflow accordingly and assisted in fixing issues

within the Ambulatory, Inpatient, ADT, Cadence, Prelude, Willow,

modules

. Triaged implementation requests and break fix issues from end users

and acted as main point of contact to resolve issues with all levels

of support

. Master File Builds of EMP, SER, HIP, and Rx records.

. Created workflow for IDX to Epic interface errors and managed pilot

for local affiliate IT

. Collaborated with end users and local affiliate IT to streamline

workflow throughout Sutter Health

. Conduct analysis of the Epic security architecture in areas such as

user access, security templates, and the design of security builds -

worked closely with the application build team to identify security

build updates and to update and repair security applied to individual

users and providers

Kaiser Permanente Pasadena, CA (May 2008 - November

2008)

Epic Health Connect System Solutions and Deployment

. Accomplished training on Epic Systems Applications: EpicCare

Ambulatory, EpicCare ED, EpicCare Inpatient, ADT/Prelude , Cadence ,

and OpTime

. Participated in extensive training classes which highlighted key

application points such as SmartTools (SmartPhrases, SmartLinks,

SmartText, SmartLists), Clinical Documentation, Procedure/Medication

Orders, and Computerized-Physician-Order-Entry (CPOE)

. Implementation of applications to end-users and worked with Physicians

and clinical departments to recognize business procedures

. Served as liaison and surveyor to sustain and advance clinical

information system services

HP Pomeroy w/Southern California Edison Rosemead, CA (June 2006 -

January 2007)

IT Deployment Technician

. Repairing, Installing, Moving, Adding, and Changing computers and

printers

. Configuring and Mapping networks and printers

. Installing Various Computer Components: Hard Drives, Ram,

Motherboards, Processors

. Experience in implementation of new IT software; SCED, GBI, MATS,

Lotus Notes, Microsoft Products

EDUCATION:

Pasadena City College, Pasadena. CA

Philosophy Major

2008 - Present

SKILLS:

. Experience in building, implementing, testing, and supporting Epic

applications.

. Epic Systems, IDX, WebVS, MS Word, MS Excel, MS PowerPoint, MS

Outlook, MS PowerPoint, Visio, Windows 7,Windows XP, Apple Products

(Haiku, Canto), Lotus Notes, Macintosh, and Internet Literate

. Fluent in Vietnamese

References__________________________________________________________________

______

Furnished Upon Request

Contact this candidate