Customer Service Sales

Mike Kelly

**** ******* ****** ***** * Bloomington MN 55420

* Cell 952-***-****

E-mail: *******@*******.***

SUMMARY OF QUALIFICATIONS

Good Customer Service, Organizing workspace, Handling Complaints, Problem

Solving, Estimated Volume of product stocked on the shelves (percentage 2-10%)

Earnings for Company, Serving Others, Persuading People, Recognizing Problems,

Teamwork and Generating Business.

ADDITIONAL SKILLS

Responsible, Listener, Self-Motivated, Attention to Detail, Creating a positive

work environment, Distributing Products, Following Instructions, Meeting

deadlines, Prioritizing tasks and Relating to my Customers.

EXPERIENCE

Produce Department 2010 - 2011

Byerly’s, Edina, MN

Stock fruits and vegetables; unload cases from pallets in cooler, clean shelves, floors,

backroom area, and order produce.

Deli Department 1995 - 2010

Byerly’s, Edina, MN

Put away stock on shelves in coolers and freezers, help customer at counter by slicing meat

and cheese, serve cold salads and hot foods, cook sandwiches on flat grill, prep soup to

serve, prep salads for cold case, wash dishes, keep area clean.

Meat Department 1995 – 1995

Byerly’s, Edina, MN

Stock shelves, flatten cardboard, unload cases from pallets and stock on shelf in cooler.

Dairy and Frozen Food 1981 – 1995

Byerly’s, Edina, MN

Stock shelves; unload cases from pallets onto carts, facing at the end (bringing items

forward on shelves), receiving.

Night Stock 1980 – 1981

Byerly’s, Edina, MN

Stock items on shelves, flatten cardboard and throw in cardboard bale, throw plastic wrap

in garbage bin, stack cases of items on carts and unload them, facing, price items.

Courtesy Help 1978 – 1980

Byerly’s, Edina, MN

Bag groceries, check prices on items, put groceries in customer’s vehicle, put grocery carts

away.

Sales Associate 2006 – 2007

Target, Bloomington, MN

Load items on carts and bring carts out on the floor to restock shelves, assist customer’s,

throw cardboard and plastic in backroom bin, check all departments to make sure nice and

tidy before closing store at night, some cashiering.

Cleaning 1993 – 1994

Vacuum offices, empty garbage, dust, clean bathrooms.

Lawn Service 1981 – 1982

Mow grass, trim shrubs.

EDUCATION

Normandale Community College

(Coursework)

Dakota County Technical College

(Coursework)

REFERENCES

Available upon request

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