Customer Service Data Entry

irionne moore

**** **** **** #** ~ Fairfield, CA 94533 ~ 510-***-**** ~

*************@*****.***

employment objective

Desiring an entry-level position with growth potential which will help me

develop a stable work history

Qualifications

< Basic knowledge of MS Word and MS Excel

< Experienced with numerical and chronological filing

< Outstanding office experience including faxing, emailing,

< Strong telephone and verbal communication

< Dependable and accurate in completing projects

Employable skills

Basic Word/Excel Professional Phone Skills Typing (49 wpm)

Customer Service File/Database Management Data Entry

Professional experience

Office Assistant/Clerk

. Typed, edited, formatted, saved and printed business

correspondence using Word

. Updated and maintained files and database systems manually or by

MS Excel

. Answered phone calls and direct calls to appropriate parties or

take messages

. Performed various general office duties; maintained and scheduled

appointments

. Set up filing system; archived and purged close files

. Opened, sorted, and distributed incoming and outgoing mail

Data Entry Clerk

. Compiled, sorted and verified accuracy of data before entering

data into computer

. Reviewed source documents and entered data into specific data

fields

. Compared data with source documents, re-entered data in

verification format

. Verified and corrected data entry errors or reported to supervisor

Customer Service

. Displayed a professional attitude, answered telephones,

transferred calls and took messages

. Communicated with customers and employees to provide information

and answer questions

. Provided friendly and efficient customer service to everyone

entering establishment

. Actively involved in resolving customer complaints diplomatically

and quickly

employment history

06/08-09/09 Office Assistant Family Life Resource Center

Oakland, CA

09/07-05/08 Office Clerk Kelly Temp Services San Rafael, CA

07/07-08/07 Data Entry Kelly Temp Services San Rafael, CA

09/06-12/06 Clerk Typist Contra Costa College San Pablo, CA

Education

Accounting Tech Certificate (2011) Contra Costa College San Pablo, CA

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