Security Software

Objective

Software Support Specialist seeks analyst position in the Information

Security Industry.

Education

. Bachelor of Science, Radford University

Radford University

*** **** **** **.

Radford, VA 24142

. May 2009

. Major: Information Systems and Sciences, Minor: Business

Administration

Certifications

. CompTIA Security+ SYO-201 April

2011

Skills

Web Development - HTML, JavaScript, CGI

Programming Skills - Perl, Unix Shell Scripting, C

Very familiar with Linux Administration with Ubuntu Linux.

Know the foundations of I.T. Security

Accustomed with specific tasks that relate to key problem solving and the

understanding of specific problems in customer relations and support

Experienced in teamwork related to specific tasks for Information

Technology cases

Solution-focused problem solver

Strong analytical skills

Effective Communicator both orally and written

Detail Oriented

Work Experience

Verizon Business, Ashburn, VA

May 09 - Dec 10

http://www.verizonbusiness.com

Intern

. Administered war dialing software for clients to find penetrable

modems

. Experience with hand testing external risk vulnerabilities with

Network Mapper Software and sent External Risk Assessment Reports to

Senior Security Analysts for review

. Assisted Security Analysts and Project Managers with other reports to

clients.

Assigned with the task of sending certain materials to clients for Security

Analysts

. Kept in contact with Analysts for scheduling scans for war dial

sessions

Radford University Technology Assistance Center, Radford, VA Aug 04

- Dec 08

http://www.radford.edu/helpdesk

Assistant Computer Support Specialist

. Diagnosed Operating System and Software Product Support Related

Issues for Faculty, Staff and Students

. Familiar in technical support for Cisco VPN Client Software

. Provided Microsoft Outlook Exchange Server Support

. Logged work orders via the MAGIC Help Desk Desktop Client ticketing

system

Reformatted Operating Systems for Personal and University Computers

. Experienced with Windows XP Remote Desktop Connection

. Provided wireless connection troubleshooting solutions

Contact this candidate