Peter Edwards
Field Service Engineering
Ayer, MA, 01432 **********@*******.***
Resume for: Mr. P. Edwards, Page 1 of 6
OBJECTIVE
Field Service Engineering, Research and Development, Design, Implementation, Logistics and New
Product Introduction, Process Flow analysis, Process/Product Improvement, Project Planning, Sales
Presentation and Support, Field Technical Support, Mentoring, Budgeting and Review.
QUALITIES
• Excels at Root Cause Analysis, Project Management and developing cost effective solutions to
complex problems.
• Understands and drives technology, evaluation implementation and enhancement of existing
systems and solutions.
• Determine “Required” and “Desired” features at all system levels to ensure adequate project cover
is maintained.
• Set Mission Statements, Functional specifications, evaluate Internal Architecture Specifications and
schedule resources to implement system improvements based on installation, serviceability and
reliability requirements.
• Author Technical Documentation for Field Service Engineering and customer support and training..
• Managed, mentored, supervised, and motivated large teams of professionals and engineering staff.
I have a flair for finding novel solutions for complex problems, understand the technology, software and
hardware systems used across the Enterprise. I have managed Engineering presentations, and provided
complex technical support and training to sales and client engineering. I can truly say I have made and
saved millions of dollars for my previous employers.
I draw my knowledge from many years of High Technology Systems Engineering and support
management experience, client presentations and training, backed up with an education in Physics,
Electronics and Computing sciences, taken at Warwick University in England. Supplemented by training at
the Open University, Cadence University and with Lab and Field experience.
With Integrity above all else, I lead with courage and commitment, innovate to create value in product,
holding dear my commitment to my customers success, respecting and developing my peers to achieve
these goals furthering the Enterprise
DETAILED EMPLOYMENT HISTORY
SensAble Technologies Inc - Lead Field Service Engineer 2010- 2011
MA
• •
Experienced Certified Field Engineer in Objet Certified Field Engineer in Eden 3
Projet Visijet technologies, skilled in the Dimensional printing technologies for the
analysis and troubleshooting of complex 3 Dental industry
•
Dimensional printing using hardware and Major contributor to product
software debug techniques in the dental improvement.
industry.
Verdasys Inc –MA Field Product Support 2008- 2009
Engineer
• •
Product Support to client engineering Technical review, moderation and
staff. planning.
• •
Engineering review of customer feedback. Root cause analysis of production issues
• and develop and implement corrective
Software Quality Assurance verification.
actions.
• Process flow implementation.
Resume for: Mr. P. Edwards, Page 2 of 6
• •
Feasibility analysis for new product Responsible for management,
introduction. implementation and control of customer
facing server system
• Server provisioning and management.
Cadence Design Systems –CA Staff Field Engineer 2007- 2008
• Emulation technology, Fault finding to
component level.
• Customer feedback and review.
• Hardware verification.
• Customer support and training.
• Staged gate process flow and
implementation.
• Root Cause Analysis of customer issues
and recommend corrective action in the
form of Engineering change orders.
• New product introduction, assessment of
customer workflow and recommended
further support and opportunities. “Use
case model”
• Contingency and disaster recovery
planning
• Server farm management, provisioning
and test
• Network upgrade from 10Mbit to
100Mbit and then to Gigabit backbone 6
years later
• SAN Network Evaluation, Test. Purchase,
installation and management.
• HBA and NIC evaluation and Fiber
Channel deployment
• Semiconductor Failure analysis and
corrective action process verification.
• Power supplies, design review, failure
analysis.
Resume for: Mr. P. Edwards, Page 3 of 6
Cadence Design Systems –CA Staff Product Engineer 2001- 2007
• •
Emulation technology, Fault finding to Technical emulation process review and
component level. IT resource requirements plan and budget.
• •
Engineering design review of customer Root cause analysis of production issues
feedback. and implementation of corrective action
• orders.
Software and hardware verification.
•
• Verification and Validation plan, author
Field Service R&D, and Manufacturing
and implementation experience.
support and training and vendor
•
certification. Component characterization to ensure fit
• for purpose requirements
Process flow planning and
implementation / analysis and
improvement
ECC Co Ltd – UK R & D Engineering Manager 1995-2000
• •
Engineering management of complex Automation systems PLC using
blue sky projects for industrial process Rockwell, Toshiba equipment.
control. SLC5/Micrologix family.
• •
System refit and retrofit planning and Specify, purchase and implement systems.
•
production scheduling Technical report writing, CE process.
• Design and implementation of industrial EMC compatibility requirements,
control systems, PLC’s servo systems etc. legislation and techniques for
• implementation.
Electronics design and build,
•
test/commission. Capital equipment functional evaluation,
• implementation planning and costing.
Programming and program design.
•
• Business unit impact assessment.
Vendor Evaluation and engagement.
•
• IT systems specification and
Vision inspection. Using new
implementation
technologies.
•
Matthew Hall Maintenance – UK Electrical/Electronics Engineer 1993-1995
• •
Project management for PCB equipment Microchip production machinery
manufacturing machinery design and servicing, fault finding. Wafer Fab Photo
servicing. litho, Coatings, wafer handling. Wafer
• Plasma etching.
Chemical Plant automation process
•
equipment design, installation and Plasma Etch equipment build and test. RF
servicing. waveguide, design and trouble shoot.
• Electrical Installations Team Management
AAAD – UK Self Employed Consultant 1992-1993
• Advising the re-manufacturing industry to the Military on the re manufacture and testing of
Fighting Vehicle electrical and electronic systems. British Military Armor. Alvis Logistics,
Horstmann defense.
• Implementation of ISO 9001 procedures to get IMER-REMAN certified as a recognized supplier to
the British Military contractors group.
Resume for: Mr. P. Edwards, Page 4 of 6
Theocrest Ltd –UK Commissioning Engineer 1988-89
• •
Installations for many different types of SCADA systems using AB, Toshiba and
Industry ranging from automotive through Telemecanique equipment.
•
chemicals, Military, to Food and X-ray and NMR equipment for quality
hazardous area equipment. inspection of heavy engineering machine
• PLC installation and experience parts and shafts.
•
programming and fault finding to Distribution and control systems build
component level. and Installation.
Prior to 1988 I was a Supervisory Electrical Engineer and before that an Indentured Engineering
Apprentice, serving under a 5 year training program in the Electrical Supply industry deploying Electrical
Substations.
TECHNICAL SKILLS
Experienced with AutoCAD 3D. RayDream 3D MathCAD. Fortran. Pascal. JavaScript Perl. TDR. UNIX,
6σ, network topologies, Server management Active Directory and MMS. VMWare and Engineering
experience using: Prototyping. Machining, Lathe, Milling, Electrical Installations techniques, practice and
experienced build and debug.
Trained in: Electrical Engineering, Physics, Mathematics, Windows XP, BASIC. Assembly Language.
VMware. Server installation 2003/2008 XP 32 and 64 bit and Vista 32 and 64 bit platforms.
Technical report writing. Functional Specifications and Internal Architecture Specifications. Supplier
assessment.
Root cause analysis techniques and practice.
EDUCATION
B. Eng, Honors, Physical Electronics with Computing at Warwick University
Open University: Digital Computer Architecture; Living with Technology; Mathematics; Electronics,
Electrical Engineering Indentured Apprenticeship completed, graduating as a Class 1 Grade 1A Electrical
Engineer, authorized to work on any voltage. C obol Analog Amplifiers Electrical Engineering mathematica Pascal access foxpro TCPIP SQL MAAS SaS R Physics microcont rollers management Degree MBA PhD Sophos MCSE CEO CIO CFO protocol Music Solenoid Technical mechanical SAP SPA IP int ellectual property Chief scientist specialist expert memory semicon radar microwave materials medical biological systems security VHDL Verilog GNU
PHP MAC HSA AAA IEEE IEE HTTP HTML JPEG DOC DOCX SIP SLIP ppp architecture assembler emulat or GIMP GUI transistor transf ormer relay motor stepper servo drive inverter PLC programmable logic controller PCB PCA Assembly
Additional Courses: Working with others; Sarbanes-Oxley; Business Writing; Project Management,
Management Foundations, Software Security: EDA Technology; IP Awareness Training; MS Excel,
FrontPage, MS Project. Mechanical Engineering foundations and Matriculation practices, Customer Data
Security, HASMAT training, Emergency response team leader (CA) AED, CPR and first aid trained and
certified, and lots of other stuff.
MEMBERSHIPS
Member IEEE- Santa Clara Valley Solid State Circuits Society committee 2007/08. Instrumental in the
organization of the 2007 Radio Frequency IC short course, attended by 90 Engineers. Institution of
Electrical Engineers. AMIEE (1992-2001)
(1992-1994 Chairman of the Younger members section of the East Midlands Institute of Electrical
Engineers Committee.
IEEE Member.
Qualities
As an experienced professional engineer with a dedication and drive to achieve and seek out solutions to
problems I have been instrumental in solving complex issues throughout my entire engineering and
management career. I can be relied upon to get things done, resolve issues and implement changes with a
keen eye on quality, efficiency and value for money. I have often been described as a positive asset to the
organization. I am often consulted by my peers and other managers for my viewpoint, and have been
influential in many cases steering decisions to solutions, sometimes adding value to the product. I am
Resume for: Mr. P. Edwards, Page 5 of 6
seeking a position where I can grow my career and apply my extensive engineering and management
knowledge.
Resume for: Mr. P. Edwards, Page 6 of 6