Manager Quality Control

Donna Benson TEL 551-***-****

*** ******** ****** ****** ****, NJ 07305 ***************@*****.***

Objective

Use my skills and knowledge developed from years of working experience to contribute to the success and profitability

of a graphic design studio.

Experience

QUALITY CONTROL TECHNICIAN / LINK9 LLC / CLINE DAVIS & MANN, NEW YORK, NY / SEPTEMBER 2010 TO PRESENT

Establish quality control processes in new QC dept.

Evaluate and implement possible new software options to proof files before release.

Work closely with Director, Digital Prepress Manager, and vendors to customize QC software.

Ensure mechanicals adhere to product brand guidelines and production specs.

Provide feedback to Director on staff and freelancers’ work performance.

VP, GRAPHIC SERVICES SUPERVISOR / CLINE DAVIS & MANN, NEW YORK, NY / OCTOBER 2000 TO SEPTEMBER 2010

Supervise graphic services employees ranging from 3-6 staff and 3-5 freelancers within a larger department.

Work closely with Graphic Designers, Art Directors, Production Managers, Traffic Coordinators and Interactive Project Managers

in a product team environment to resolve design/production/scheduling issues.

Take leadership of multiple accounts simultaneously prioritize workload.

Work with Director and other supervisors regarding staff, procedures and advances in technology.

Maintain Quality Control (QC) of all digital files before leaving the agency.

Create master logos/versions; maintain product teams’ style guides.

Schedule timelines for current and upcoming projects.

Evaluate staff on their work performance.

Interview and test applicants and freelancers.

Test and implement Sharepoint electronic routing procedures, PDF mark-up and workflow and manage electronic queue.

ASSISTANT STUDIO MANAGER / BATES HEALTHWORLD INC., NEW YORK, NY / APRIL 2000 TO OCTOBER 2000

Oversaw all aspects of Production Studio in conjunction with Studio Manager.

Delegated and contributed to studio workload.

Determined production specs with Production Managers and vendors.

Estimated Studio charges for upcoming projects.

Revised Studio procedure manual and implemented procedures; trained new employees and freelancers.

Updated Canto Cumulus database with new artwork; maintained archive of released work and art files.

Performed duties of Studio Manager and/or Night Supervisor in their absence.

STUDIO MANAGER/SENIOR PRODUCTION ARTIST / THE BRAVO GROUP, NEW YORK, NY /JANUARY 1995 TO APRIL 2000

Coordinated and expedited all work in Production Studio.

Hired, trained and supervised production artists.

Worked closely with Print Production, Traffic Coordinators, Art Directors, and Account Executives.

Provided expertise in execution of electronic mechanicals for direct mail and advertisements.

Recorded Studio billable hours and generated monthly invoices and processing vendor invoices.

Maintained file archiving system, optical disk back-up and retrieval.

Researched and recommended upgrades and alternate software.

FREELANCE GRAPHIC ARTIST / DECEMBER 1993 - DECEMBER 1994

GRAPHIC SPECIALIST / AT&T, VISUAL COMMUNICATIONS CENTER, BASKING RIDGE, NJ / OCTOBER 1991 - DECEMBER 1993

ASSISTANT ART DIRECTOR / PENNY PAK ADVERTISING, PARSIPPANY, NJ / JUNE 1990 - OCTOBER 1991

GRAPHIC ARTIST/MECHANICAL ARTIST / BOOTH BAY-ROLLINS PRINTING, KIMBERTON, PA / JULY 1989 - OCTOBER 1989

ASSISTANT GRAPHIC SPECIALIST / AT&T, VISUAL COMMUNICATIONS CENTER, PARSIPPANY, NJ / MARCH 1988 - MAY 1989

Education

BFA Communication Design, 1987, Kutztown University, Kutztown, PA

Ongoing training: Lynda.com, www.w3schools.com (Flash Catalyst, HTML, CSS)

Skills

CS5: InDesign, Illustrator, Acrobat & Photoshop, Powerpoint, Markzware Flightcheck, EyeC Proofiler

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