Manager Sales

Elisha C. Pollard

**** ***** *****

West Columbia, SC 29169

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***/***-**** (Home)

Education:

Webster University, Columbia, SC

Degree: Master of Arts Major: Human Resources Development 2002

Degree: Master of Arts Major: Business Management 2002

South Carolina State University, Orangeburg, SC

Degree: Bachelor of Science Major: Criminal Justice 1985

Continued Education:

University Of Michigan, Contract Negotiations, Executive Business Course 2004

Predictive Index Course, Auger School, Parsippany, NJ 2004

Operations Manager

Smooth Transitions – Columbia, SC August 2007 to Present

HR Area Manager

Suburban Propane - Columbia, SC March 2004 to July 2007

* Performance management coach to field operation managers

* Conduct investigations pertaining to defalcation, sexual harassment, verbal harassment,

management failure

* Conduct training classes on progressive discipline, sexual harassment, verbal

harassment and reasonable suspicion

* Major contributor in representing the company in union organizing drives,

desertification of union locations and address issues in labor relations

* Assist and counsel managers and employees to maximize overall productivity and

performance

* Provide leadership and support to area operations regarding recruitment and employee

strategies and activities

* Interpret and effectively communicate HR policies and procedures to field personnel

* Maintain knowledge of industry trends and employment legislation to ensure company

compliance

* Provide first line response and support to managers and employees with questions and

issues

* Perform DMV, drug and background checks

* Interpret Predictive Index with field managers during the interview phase

District Manager

Suburban Propane - Allendale, SC July 1992 to February 2004

* Plan, direct and coordinate activities of workers in major propane distribution center

* Formulate pricing policies on merchandise according to requirements for profitability

of district operations

* Responsible for servicing approximately 1700 customers in five counties

* Forecast and plan resources (human, equipment and inventory

* Responsible for approved budget, develop and implement cost saving measures

* Responsible for sales process and continual growth, set stretch sales goals

* Track and monitor all measurable in sales process (leads, closing rates, etc.)

* Define attainable, stretch financial goals, implement budgeted controllable profit

expectations to attain goals

* Plan and prioritized work activities, developed realistic plan of action

* Responsible for safety and security procedures, report potentially unsafe conditions

* Maintain company equipment and vehicles utilizing extensive preventive maintenance

program

References Professional and Personal available upon your request.

Contact this candidate