Technician Engineer

B yran Fontz

**** ****** **

San Diego CA ***29

Cell: 858-***-****

Email: *********@*****.***

OBJECT IVE: To obtain a challenging position as a computer desktop

support/bench/field technician in the field of Information Technology

TECHN ICAL SKILLS:

• Experience maintaining and t roubleshooting Microsoft Operating Systems

and Windows-based programs: Windows 2000, XP, Vista, Windows 7,

W indows 8, M icrosoft Office Suite

• Capable of building computers, installing hardware and software, and

configuring setup

• Troubleshoot personal computer hardware and software

• Experience with networking including wireless routers and printers

• Hands-on experience with LAN Technologies and imaging

• Have personal experience with iPhone and Android

E DUCAT ION/CERT I F ICAT ION:

• CompTIA A+ Certificate

• M i ramar College, San Diego, CA

WORK H ISTORY:

IT Consultant (Hands on PC Tech), Self-employed, San Diego, CA June 2003 –

P resent

• Maintain and t roubleshoot M icrosoft Operating Systems and Windows-based

p rograms: Windows 2000, XP, Vista, Windows 7, Office 2003 & 2007 Suite

• Build computers, install hardware and software, and configure setup

• Troubleshoot personal computer hardware and software

• Experience with networking including wireless routers and printers

• Remove spyware and viruses

• Perform system cleanups and update drivers

• Back up files

• Reformat computer

C ONSULTANT/PROJECT WORK:

Electronics Technician, Hospira, San Diego, CA, D ecember 2012 –

M arch 2013

• Remediate Symbiq infusion system

• Replace power boards on Symbiq infusion pumps

• Perform preventive maintenance on Symbiq infusion pumps

Field Support Engineer, Carefusion, San Diego, CA, J uly 2012 -

November 2012

• Remediate Alaris 8015 PCU

• Replace power supply boards of Alaris 8015 PCU

• Perform preventive maintenance on Alaris 8015 PCU

Desktop Support Technician, Kisco Senior L iving, Escondido, CA

A pril 2012

• Back up files

• Replace and deploy new Dell desktops

• Install software via network (Microsoft Office Suite, Adobe, M icrosoft Lync,

and Cit rix)

• Configure M icrosoft Lync and Cit rix

• M igrate files from previous desktops to new Kisco desktops

• Support staff and co-workers with technical knowledge to help streamline job

t asks

LAN Administrator Mount Carmel High School, San Diego, CA J anuary 2000 -

J une 2003

• 1st and 2nd level support maintaining and t roubleshooting Microsoft

Operating Systems and Windows-based programs: Windows 2000, XP, Office 2000,

and XP Suite

• Maintain computers in classrooms to ensure functionality, including backups

and virus checks

• Deploy and t roubleshoot computer hardware/software and network systems

• Perform PC Maintenance, including disk cleaning, optimizing, upgrades, and

W indows update

• Help staff and co-workers with technical knowledge to help streamline job

t asks

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