Customer Service Manager
Resume:
jacob ashworth
**** **** **** **. #***, Fort Worth, TX, 76179 ***************@*****.*** 682-
OBJECTIVE To pursue other avenues of interests and to procure better financial stability.
SKILLS &
ABILITIES
• Effectively lead, coach and develop a team of up to 40 people, or more
• Manage P&L, execute operations and merchandising standards of excellence in up to 8
departments
• Execute merchandising programs to meet schedule and standards of excellence
• Work in a team environment involving customers and employees to continually improve the
way we do business
EXPERIENCE ASSISTANT MANAGER WALMART
JANUARY 2005-SEPTEMBER 2013
In my five years management experience in a mass merchandising, grocery and or general
merchandise business I have experienced the following
• Leading or managing an overnight crew in a retailer or warehousing business
• Ability to respect for the individual, service to the customers and striving for excellence
• Display sound integrity even in difficult circumstances
• Track record of exceptional customer service focus
• Proven leader of people – able to motivate and develop through honest and open feedback
• Ability to get results in a fast-paced, change oriented, high pressure environment
• Highly organized, disciplined and able to multi-task
SUPPORT MANAGER BED BATH AND BEYOND
MAY 2000-2005
My responsibilities were to execute superior customer service
Train fellow associates on the products and how to merchandise properly
Handel inventory management and conduct district wide
EDUCATION COOPER HIGHSCHOOL, ABILENE TEXAS
[DEGREE]
You might want to include your GPA here and a brief summary of relevant coursework,
awards, and honors.
COMMUNICATION As management it was vital to ensure commutation was enforced and followed through with.
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To ensure that goals are being met.
LEADERSHIP As an assistant manager overnight my responsibilities to the store were to maintain the moral
integrity and productivity of the associates. It was another to ensure that the basic beliefs of
Wal-Mart were withheld.
REFERENCES CHRIS ASHWORTH, [TITLE]
BNSF
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