Customer Service Assistant
Resume:
VEVERLY MOTLEY
(Home) 617-***-**** (Cell) 857-***-**** Email: *****@****.***
Qualifications
Proficient in Microsoft Outlook, Excel and Word
Excellent Communication & Customer Service Skills
Highly Organized
Interpersonal and Problem Solving skills
EXPERIENCE:
Stroz Friedberg 160 Federal St Boston, Ma 02110
Receptionist/Admin Assistant 10/10-2/11 (temporary)
Maintain the daily functions of the office and staff.
Matter/case opening
Answering and transferring calls
Monthly invoices, expense reports and AMEX reports
GPJ Daycare 27 Evelyn St Boston, Ma 02126
Daycare Assistant 4/10 - 9/10 (temporary)
Assist with daily care of children
Winslow, Evans & Crocker 175 Federal St Boston, Ma 02110
Operations Specialist 12/08 - 5/09
Account Opening (Individual, Retirement, Trust etc..)
Daily check deposit
Wire and ACH Transfers
Data Entry
Receiving deliveries (Fed-ex, UPS)
Winslow, Evans & Crocker 175 Federal St Boston, Ma 02110
Receptionist part-time 09/08 - 12/08
BMC HealthNet Plan 2 Copley Place, Suite 600, Boston, Ma 02116
Call Center Representative 3/08 - 8/08
Provides accurate and thorough information on benefits, eligibility and
enrollment policies to current and prospective members, providers, and
internal customers. Maintains knowledge of the Plan contracts and
effectively interprets information related to BMCHP benefits.
BMC HealthNet Plan 2 Copley Place, Suite 600, Boston, Ma 02116
Receptionist/HR Assistant 2/07 - 3/08
Answering phones, greeting guess, transferring calls and booking conference
rooms
Emailing & faxing, entering data into Quickbase for Organizational Training
Managing HR Director's calendar (meetings, conferences, etc
Scheduling Interviews for HR (internal & external)
Processing invoices
Distribution of checks and monthly T-passes
BMC HealthNet Plan 2 Copley Place, Suite 600
File Clerk (temporary) 2 months Boston, Ma 02116
Filing and sorting confidential documents for Human Resources
References available upon request
Contact this candidate