Michael Zapata
Cedar Park, TX, *8613, United States
***********@*****.***
PROFESSIONAL EXPERIENCE
SCHLOTZSKYS, AUSTIN, TX, UNITED STATES
Cashier/Cook August 2012 – January 2013
• I was responsible for serving the customers, mainly through the drive-thru, making sure they
received their orders in a speedy manner while at the same time making sure it is completely
correct.
• Was responsible for cleaning and any sort of maintenance that needed to be done for the ice cream
machine in Austin.
• Was placed in the kitchen time to time to help out by making the food properly and any sort of
cleaning that needed to be done.
iENERGIZER, AUSTIN, TX, UNITED STATES
Salesman May 2012 – August 2012
• In my department, I was a salesman for Time Warner Cables call center, and my responsibility
was to sell as many cable, phone, or internet services in the state of New York.
• Providing any sort of information about the equipment, about the customers’ bills, or about the
technicians was something I was needed to be aware of.
SCHLOTZSKYS, AUSTIN, TX, UNITED STATES
Cashier October 2007 – May 2012
• At this time, my position was the dining room cashier. I was taking care of the customers orders,
making sure the dining room was swept and wiped clean.
• Was responsible for cleaning the ice cream machine every month while making sure it was
properly working for both my location and any location around Austin.
• Also, at any time if needed, knew how to operate the drive-thru making sure I had my speed times
low and how to work in the kitchen if needed.
EDUCATION
Austin Community College, Cedar Park, TX, United States
In coursework towards Music of Education, August 2012
• In school taking care of my basic courses so I may in the future transfer to a university to continue
my path to become a teacher.
Leander High School, Leander, TX, United States
High school diploma, May 2008
ADDITIONAL SKILLS
Excellent communication and multi-tasking skills from past experience
•
Quick learner from constant updates and new programs
•
Computer skills: Windows, XP, Microsoft Word, PowerPoint, Excel, Outlook, Internet Research
•
Reliable, flexible, and a hard worker with passion
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Customer experience such communicating and satisfaction
•
Headset experience
•