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Engineer Technical Support

Location:
Champaign, IL
Posted:
October 06, 2013

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Resume:

RAYMOND ANTONIO HUNTT

**** * **** * ****: 217-***-****

Champaign, IL 61821 *******@*****.***

EDUCATION

*-* **** ****** *********** Program

Graduated: December 2010

Columbia University-Fu Foundation School of Engineering and Applied

Sciences

Bachelor of Science, Civil Engineering - New York, NY

University of the Virgin Islands-College of Science and Mathematics

Graduated: December 2010

Bachelor of Science, Applied Mathematics - St. Thomas, VI

EMPLOYMENT

Technical Support Representative

Ep Technology Corporation-Champaign, Illinois

February 2012-Present

. Networks digital video recorders to monitor through laptops, desktop

computers, and other smart devices.

. Creates reference articles for obtaining video files, and converting

of video files.

. Trains fellow technical support representatives on effective and

timely troubleshooting methods of digital video recorder hardware and

software as well as computer software.

. Places orders for full surveillance kits for customers.

. Troubleshoots cameras, recorders and other accessories for

functionality.

. Answers technical questions by email about surveillance software and

hardware.

. Diagnoses routers and modems for possible errors from a previous

network setup.

. Teamed with internet service providers or router manufacturers to

complete networking tasks.

Staff Engineer

SKS Engineers, LLC-Decatur, Illinois

May 2011-August 2011

. Prepared calculations, details and specifications for assigned

engineering projects.

. Made conceptual design decisions for structural steel, concrete

quantities, structural support, and connections for assigned projects

. Recorded detailed field notes and sketches of data and observations

for roadway projects.

. Created reports, opinions and recommendations for the approval of the

Principal-in-charge concerning

the direction of the project.

. Interacted with client as may be required in the carrying out of

various projects.

. Performed testing of concrete, and various soils in lab setting.

. Drafted architectural drawings with specifications, details, and

design for projects.

. Maintained a record of personal work activities in accordance with

company policy.

. Performed rebar inspection at various stages of construction for

assigned projects.

Computer Aide

Booker T. Washington Elementary School-Champaign, Illinois

April 2009-August 2010

. Coordinated, prepared, and maintained lab schedule of computer lab

daily for student and staff use.

. Maintained weekly schedules for computer lab use for teachers and

students.

. Reinforced skills necessary for use of lab with small groups and/or

individuals

. Provided technical support and assistance to teaching staff using the

computer lab.

. Maintained inventory of computer hardware and software within the

lab.

. Organized lab materials including, but not limited to reference

material and supplemental disks.

. Performed weekly routine hardware maintenance.

. Provided training for students and staff in skills necessary to use

the lab effectively.

. Prepared materials cooperatively with instructors to prepare

technical training for students.

. Troubled shoot/diagnosed hardware, network, and software problems and

arranges for replacements.

. Facilitated the appropriate use of the computer center by providing

technical support for all users.

. Maintained user account logons and adheres to security protocols for

passwords and user accounts.

. Trained instructors and students in proper network etiquette,

security, and access and works with the Instructional Technology

Specialist for elementary schools to coordinate advanced training.

Raymond A. Huntt

Page 2 of 2

Highway Engineer/Construction Inspection Assistant Intern

Department of Public Works- St. Croix, U.S. Virgin Islands

July 2007-August 2007

. Created technical drawings utilizing AutoCAD Land Development

Software.

. Partnered with a construction manager in conducting overall

inspections during the early construction phase of highway projects.

. Designed organizational charts for the company.

Surveyor

Antillean Engineers- St. Croix, U.S. Virgin Islands

June 2007

. Consulted with Civil Engineer on the means and methods of the

process of surveying land.

. Conducted tests and recorded data for strength of concrete

cylinders.

. Compiled topographical data points using surveying tools such as a

digital level in order to produce topographical maps for properties

in surrounding neighborhoods.

Resident Assistant/Teaching Assistant

Summer Science Enrichment Academy-University of the Virgin Islands

June 2006-August 2006

. Served as a mentor for high school students in their preparation for

life as a college student.

. Served as teacher's assistant for college Algebra course taught to

high school students.

. Monitored and supervised students for the six weeks of the summer

academy.

Software Engineering Intern

Colorado Peaks Alliance Scholars Program

June 2004-July 2004

. Created Graphical User Interface buttons for early version of

Software Engineering Repository.

. Completed twenty page paper and poster for poster presentation at

the end of program.

. Worked with grad students and professor in the process of putting

together the early version of the

Software Engineering Repository.

TECHNICAL SKILLS

Programming Languages: Visual Basic, Force 2.0, Java, HTML, MATLAB

Applications: AutoCAD Architectural Desktop, AutoCAD Land Development,

SAP 2000, Microsoft Front Page, PowerPoint, Excel, Word, Publisher, and

Office Project, Internet Explorer Applications, Dreamweaver 8

REFERENCES

Excellent references available upon request.



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