Sales Manager

Jamel L. Sutton

**** **** **** ****

Apt A*

Raleigh, N.C> 27612

919-***-**** (C)

919-***-**** (B)

*****.*.******@*****.***

I. Objective: Challenging position where my experience, education and

accomplishments will contribute to the success of your organization.

II. Qualifications:

-Self-motivated, team player, and well organized

-Highly competitive, self-starter who is disciplined and goal oriented

-Excellent communication skills demonstrated by ability to work with people

with

diverse backgrounds

-Able to thrive in a fast paced environment that involves managing multiple

tasks simultaneously.

-Strong SABRE skills

-Experienced in the following computer skills

. Lotus Applications

. PowerPoint

. Concur

. TripCase

. Taleo

. Peoplesoft

. MS Word/Excel

. Sabre, Worldspan and Apollo

. MS Outlook

III. Employment:

Prestige Travel/American Express Raleigh, N.C. Jan 05' - Present

Senior Travel Consultant/Frontline Operations Manager

. Assisting our corporate,. Government and leisure clients with booking

flight arrangements, Amtrak, hotels, car rentals, car service for

domestic and international travel.

. Compute costs of travel and accommodations and present quotes to our

clients.

. Managing all established queues constantly for required follow-up if

applicable.

. Support with customer reporting requests

. Coordinate flight arrangements for conferences and training

. Maintained and promoted excellent relations by managing a prompt and

accurate response to telephone calls and email messages

Staples - New Bern, N.C. Oct 04' - Jan 05'

Business Machine Sales Associate

. Developed new business primarily through in person contacts and phone

call follow-up

. Replenish sales floor with new and existing stock items

. Implement sales strategy and ensure company meets revenue and profit

objectives

Omega World Travel - Jacksonville, N.C. Feb. 04' - Jan 05'

Corporate/Government Online Travel Consultant

. Assisted government and corporate clients with online reservations for

more than 30 government and corporate accounts

. Issued tickets, exchanges and refunds for all online request; provided

follow-up emails or phone calls with regard to booked online

reservations

. Provided customer with technical support when encountering service

issues

. Utilized three systems simultaneously: Sabre, WorldSpan and Apollo

IV. Education:

Kubasaki High School

Okinawa, Japan

Graduated June 1999 (Diploma)

Utah State University

Logan, UT

Major: Business Administration (Aug. 99' - Jul. 02')

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