Project Management
Resume:
Michael P. Exum
Painesville Township, Ohio
email: ******@*****.***
Objective: To find a challenging position in a dynamic organization where
I can use my current and past technology and business knowledge and
experience.
Work experience:
Progressive Insurance, April 2013 - Present
Mayfield Village, Ohio
IT Application Specialist Senior (Enterprise Architecture)
. Primary subject matter expert responsible for Sharepoint 3.0 (MOSS)
and 2010 in the Enterprise Architecture Organization.
. Provide support to anyone assigned to projects in the company,
including all of IT and Business Leaders.
Progressive Insurance, July 2007 - April 2013
Mayfield Village, Ohio
IT Application Specialist Senior (Enterprise Project Management)
. Primary subject matter expert responsible for Sharepoint 3.0 (MOSS)
and 2010 in the Enterprise Architecture Organization.
. Provide support to anyone assigned to projects in the company,
including all of IT and Business Leaders.
Responsibilities:
. Created a project site repository using a template strategy in
SharePoint for easy location of artifacts.
. Trouble shooting and problem resolution for SharePoint company-wide.
. Created standards and measurements for how effective our project
management and project teams were delivering projects using
SharePoint. This includes; post project survey, peer reviews,
workforce management and consulting.
. Primary technical support for all of the Enterprise Project Management
Group. This includes questions, best practices, issues and problems
encountered with SharePoint.
. Created a way to store project status reports in SharePoint and the
governance around them.
. Created SharePoint templates that all business groups could share.
. Created SharePoint archive strategy
. Created Permissions strategy for SharePoint
. Primavera and MyQUMAS (ISO 9000) support
Progressive Insurance, May 2004 - July 2007
Mayfield Village, Ohio
IT Business Systems Analyst
. First point of contact for SPO & ETS managers, Directors, Senior
Technicians and Business Leaders.
. Assisted ETS with problem resolution, allocating resources,
preventing problems and investigate issues and communicate events
within ETS.
Responsibilities:
. SharePoint 2.0 Support
. Data Center (Colorado) Project Management (Application Profiling,
Application Certification and modeling)
. Website Design
. Availability Report
. Quarterly Director Business Review
. Vital Business Functions for ITIL
. Production Certification
. Integrated Change Calendar
. ISO Author
. SWAT Groups/Post Mortems
. Data Center Tours
Progressive Insurance, March 2002 - May 2004 Mayfield
Village, Ohio
Data Center Operations
. Technical support, installation and trouble shooting of data center
infrastructure equipment which included; Servers, Cisco Routers
&Switches, Firewalls, CSU/DSU, IBM Mainframes, IBM Dense Wave Division
Multiplexing, SUN Micro Tape Silos, Network Sniffers, Terminal
Servers, Category 5 Cabling, Network Patch Panels, CMS
. Work closely with many groups within Progressive IT - Tier II, III,
UNIX, Distributed Server Engineers, Telecom, Mainframe, Tape Library
and Security.
LOGOS Communications October 1998 - March 2002 Westlake, Ohio
Senior Account Manager
. Designed, Planned and Implemented Multiple Local and Wide Area Telecom
Networks, Frame Relay and Point-to-Point PRI & T1 Voice and Data
Networks
. Responsible for deploying Cisco IP Telephony
. Consulted with Fortune 1000 IT departments to promote our Telecom
Design, Hardware and Services
. Partnered with AT&T, Qwest, Level 3 & MCI on projects with Midwest
companies
Product Knowledge:
SharePoint, Primavera, Cisco Systems, Nortel Networks, Western Multiplex,
Adtran, Lucent, Paradyne, RSA Security, WebSENSE, Polycom, Private I,
Raytheon (Silent Runner)
Certifications and Classes:
CompTia A+, CompTIA Server+, Cisco Certified Design Associate classes,
Cisco University Switching Solutions, Cisco University Voice, Video & Data,
Cisco University VPN, Cisco Enterprise, Cisco University Wireless Solutions
Lab, Adtran Certified, Milgo/Racal
Software Knowledge:
SharePoint, SQL, Visual Studio, Primavera, Outlook, Lotus Notes, Word,
Excel, IE, Windows 7, Windows 7, Vista & XP, HSC/SLS/MIM, PowerPoint, Adobe
Acrobat.
Education
Lakeland College / Mentor, Ohio
Business Management
References
Available upon request
Contact this candidate