Customer Service Quality Control
Resume:
Tony T. Burroughs
Bishopville SC 29010
************@*****.***
OBJECTIVE: To obtain a position as a Press Operator, challenging my proven
leadership, hands-on skills, and problem solving abilities.
HIGHLIGHTS OF QUALIFICATIONS
• Excellent organizational, communication, and leadership skills. Ability to work
under pressure and meet organizational deadlines.
• Experience working in various environments.
• Skilled forklift operator. Versatile in maintaining and operating small engines.
• Current Merchant Mariner/Transportation Worker Identification Credential.
Highly motivated and trainable with a desire to learn.
EXPERIENCE
Industrial Service Technician
Thompson Industrial Services August 2010 – February
2012
• Maintained and operated extremely high-pressured water-blast units (up to 40,000
psi) to clean tanks, boilers, sewers, and pipes.
• Conducted routine vehicle and safety inspections to ensure the proper and
continued use of industrial vacuum units from the vacuum truck.
• Performed and enforced environmental safety hazard inspection prior to operating
equipment.
Event Manager
Jump 2 It December 2006 – November 2008
• Primary contact for all company events. Establish consistent communication with
clients to determine their specific needs and expectations. Plan and create the
overall event design, customizing to schedule.
• Select and secure appropriate vendors to supply all components of a planned
event. Develop operational time lines and production schedules for execution by
equipment team and support staff.
• Manage and evaluate all 20 aspects of each event, ensuring team safety and
customer satisfaction.
Support Technician
Troi Enterprise October 2006 – December 2006
• Preformed safety inspections and prewiring installations for customers who
purchased Direct TV services. Conducted over 20 Quality Control inspections on
satellite dishes after initial setup.
• Responded to local service calls to determine cause of interrupted service.
• Documented all repairs and customer comments to enhance product setup and
customer service.
Driver/Loading Operator
Coastal Moving & Storage March 2005- October 2006
• Maintained and reviewed daily records of loading and unloading of goods.
Compiled shipping invoices, tracking the origin and destination of packed boxes.
• Operated forklifts, 4-wheel dollies, hand trucks, pallet jacks, and other carts to
move office furniture, computers, equipment, and boxes of various dimensions.
• Drove company moving truck to various destinations for pickups and deliveries.
Operators Yard Truck Driver
Gold Kist – Sales June 1997 – March 2005
• Transported reefer trailers to and from the loading dock.
EDUCATION AND TRAINING
Mount Pleasant High
References Available Upon Request
Contact this candidate