Engineer Test

ITIL V* Certified

Rinu Rajan

Mobile: 425-***-**** E-mail: *******@*****.***

Engineering Profile

Detail-driven Software Test Engineer with around 4.9 years of experience, M.Tech in, AE Certification in ITIL, Software Testing and Implementation, and track record of success in consistent achievement of Engineering projects

Academic Profile

MASTER OF TECHNOLOGY (M.TECH) in Applied Electronic 2009 - 2012 75 %

DR. MGR University, Chennai

Bachelor of Engineering (B.E) in Biomedical Engineering 2004 - 2008 70%

Anna University, Chennai

Professional Profile

* Good Exposure in the health care Domain, Payer and Provider Business

* Knowledge on ITIL Process and had done Incident manager for Internal teams.

* Preparing Test Case Document based on the Customer requirement document.

* Good Exposure to SDLC,STLC, and Agile Methodology

* Preparing Test Matrix by cross match with the requirements.

* Coordinating and Performing Integration Testing.

* Coordination and Defect tracking with customer while performing User Acceptance Testing.

* Conformance testing as per the HIPAA guides Lines.

* Designing test cases, Mapping the test cases to requirement

* Co-coordinating the production team in the onshore

* Under gone six sigma training (yellow belt)

Technical skill set

TECHNICAL – TEST ENGINEER

* Verifying the business requirement

* Designing of Detailed level Test Plan

* Executing test cases and defect reporting

* Production support in the Ram up time of the New project

* Checking that the support service is included in the associated SLA.

* Preparing Test Case Document based on the Customer requirement document.

* Preparing Test Matrix by cross match with the requirements.

* Creating Test Environment with required system resources.

* Performing Functional Testing of Independent module at the Test Bed.

* Coordinating and Performing Integration Testing.

* Performing System Testing of the entire software in the workflow System.

* Coordination and Defect tracking with customer while performing User Acceptance Testing.

* Quality Management System as per the ITIL standards.

Computing Skills

Operating Systems

Windows 98/95/NT

Testing Type

Manual Testing/ Automated testing(QTP)

Tools

HP QC,SOCM(monitoring), Remedy (Ticketing),Multi centre (monitoring, Internal tool of Logica)),service centre(Ticketing),HP OVO, Big brother (monitoring), zabbix (monitoring)

Languages

C,VB Script

Markup Language

HTML,XML

Certifications:

* IT Service Management based on ITIL (V3 Foundation)

* Certificate course in Software Testing and Implementation

Experience

CGI (logica pvt.ltd) 18 May 2012–06 Sept 2013

Role : System Engineer

Duration : 1 year and 4 months

Projects : British council,BT,Taylor Wimpey

Key Work Responsibilities:

* Designing of Detailed level Test Plan

* System Test case preparation

* Verifying the business requirement

* Executing test cases and defect reporting

* Regression Testing

* Bug Tracking

* Designing test cases, Mapping the test cases to requirement

* Preparation of Test Metrics

* Monitoring and maintenance of production, test, quality and development environments.

* Daily activates include Monitoring database, checking error logs, checking the log file size and free space in the data drives,connectivity of databases and status of automated jobs.

* Supported 24 X 7 production support UK and norway region.

* Involved with SQL installation and configuration.

* Involved in the QC activity of incidents (tickets).

First source solution Ltd 1 December 2008–17th May 2012

Role : jr: System Analyst, Test Engineer

Duration : 3 year and 5 months

Projects : United health(UHC),Golden Rule,GHX

Responsibilities as Analyst,

* Trouble shooting in the production environment

* Production support in the Ram up time of the New project

* Handling PCCF complaints from the clients

* Preparing test plan and release procedures for the PCCF and CRF

* Maintaining CRF for the project based on the client Requirement

* Handling Client Query

* Attending the Business Review and client Meeting

* Co-coordinating the production team in the onshore

Achievements

* Awarded ‘Zeal award’ for customer appreciation for adding a new process in the workflow, With this new process value added to end customer and create new revenue source

* Awarded ‘Role model’ for exemplary adherence to procedures,policies and the

Professionalism

* Awarded ‘Pat on the back’ for excellence and commitment to the service delivery from CGI

Reference:

Provided as per the Request

Contact this candidate