Engineer Software
Resume:
Charles Schlichting
San Antonio, Tx 78238
(210) 632 - 1910 - cell
(210) 684 - 4461 - home
OBJECTIVE Seeking a VMS/Unix/Windows System Support or
System
Administrator position.
Offer 30 years of experience managing,
configuring, and troubleshooting Digital
Equipment Corporation computers,
operating systems, and layered products.
TARGET JOB Desired Job Type: Employee/Contract
Desired Status: Full-Time
Site Location: No Preference
Date of Availability: Immediately
WORK STATUS I am authorized to work in the US for any
employer.
EXPERIENCE
5/2010 - 6/2012 Citigroup, Inc. (through Axelon
Services Corporation)
San Antonio, Tx.
SYSTEMS CONSULTANT
VMS Systems Support group
-Provide delivery of Software Services, including
residencies and
consulting.
-Deliver remote support to Citigroup, Inc., providing
systems support and
management of VAX, Alpha, and Integrity single-node and
cluster environments
in multiple locations, running the VMS operating system,
utilizing HP EVA
4000 Fibre Channel storage controllers, and interfacing
with multiple
Windows and Unix clients and servers.
-Provide Network communication support and troubleshooting
for
DECnet (Phase V over IP), TCP/IP Services for OpenVMS;
Console Manager
support; Tapesys tape library application administration,
support and
troubleshooting; NDM support; and OpenVMS administration,
security
management, performance tuning, capacity planning and
application
programming support.
-Perform installations and upgrades of software products
and patches.
-Manage semi-annual rollouts of VMS patches.
-Plan and perform Continuity of Business Disaster Recovery
tests.
-Developed and implemented a technical plan to migrate a
VAX/VMS v7.3 system
to I64/VMS v8.3, including v8.3 patches, and application
layered product
recompiles, upgrades, and patches.
-Developed and implemented a technical plan to migrate 6
Alphas, 3
Itaniums, and 2 EVA 4000s from one Data Center to swing
hardware located in
two other Data Centers, including creation of EVA Virtual
Disks, transfer
of data, and configuration of DECnet and TCP/IP.
-Developed and implemented code to automate Disaster
Recovery to create
local backup savesets, copy the savesets from the
production data center to
the DR data center, restore the savesets, and modify the
DECnet and TCP/IP
addresses, making DR simply a reboot of the restored
Production system disk,
reducing Disaster Recovery time from 24 hours (using tape)
to 30 minutes.
-Developed and implemented a workaround for IA64/VMS Backup
bug where console
boot options are invalidated after the restoration of an
IA64/VMS system
disk.
4/2010 - 8/2010 U.S. Census Bureau
CREW LEADER
-Managed a Crew of 17 Enumerators.
-Reviewed Census forms for completeness.
-Submitted completed Census forms to Regional office in a
timely manner.
-Reviewed Time Cards for accuracy.
-Performed evaluations of Crew's performance.
-Handled Crew personnel issues.
5/2004 - 12/2009 Citigroup, Inc. (through
Algomod/Axelon Technologies)
Silver Spring, Md. / San Antonio,
Tx.
SYSTEMS CONSULTANT
VMS Systems Support group
-Provide delivery of Software Services, including
residencies and
consulting.
-Deliver a residency at Citigroup, Inc., providing systems
support in both
business and banking Funds Transfer environments,
including management of
130 VAX, Alpha, and Integrity single-node and cluster
environments in
multiple locations, running the VMS operating system and
interfacing with
multiple Windows and Unix clients and servers.
-Provide Network communication support and troubleshooting
for
DECnet (Phase IV and V), TCP/IP (UCX, TCP/IP Services for
OpenVMS
and MultiNet); Console Manager support; Tapesys tape
library
application administration, support and troubleshooting;
NDM
support; and OpenVMS administration, security management,
performance
tuning, capacity planning and application programming
support.
-Perform installations and upgrades of software products
and patches.
-Manage semi-annual rollouts of VMS and MULTINET patches.
-Provide system-related software development,
implementation, and
documentation, including Patch management, Encryption Key
management,
System monitoring, and System Security monitoring.
-Plan and perform Continuity of Business Disaster Recovery
tests.
-Developed and implemented a technical plan for clustering
31
Alphas to previously standalone VAXen to support Backup
with
Encryption.
-Developed and implemented a technical plan to upgrade
ALPHA/VMS v7.3-2 to
ALPHA/VMS v8.3, including v8.3 patches, and application
layered product
upgrades and patches.
2/2002 - 5/2004 Bank of America / FleetBoston
Financial
Albany, NY
Infrastructure Engineer III
-Provide monitoring and systems support of OpenVMS
environments to
maintain the highest possible availability levels,
including
management of 44 VAX and Alpha single-node and cluster
environments
in multiple locations, including HP EVA 4000 series
storage controllers.
-Perform VMS Cluster and Network performance tuning.
-Perform installations and upgrades of software products
and patches.
-Perform system performance measurement and capacity
planning.
-Provide technical support and planning for projects
associated with
the OpenVMS systems.
-Provide technical support to staff on general programming
problems.
-Perform diagnosis of software problems and hardware error
analysis.
-Plan and perform Disaster Recovery tests.
-Provide input on budget planning and potential savings to
management.
-Developed and implemented a technical plan to decluster
two ALPHAs
from a 7-node cluster and form a new 2-node cluster.
3/1996 - 12/2001 Corning, Inc. (through CTG
Consulting)
Corning, NY
SYSTEMS CONSULTANT
-Provide delivery of Software Services, including
residencies and
consulting.
-Deliver a residency at Corning, Inc., providing systems
support
in both business and shop-floor environments, including
management of 35 VAX and Alpha single-node and cluster
environments, running the VMS operating system and
interfacing
with multiple Windows N/T clients and server peers.
-Provide primary systems support and management for the
Alpha
clusters running Corning's Photonics and Science Product
production factories.
-Technical leader of Corning's VMS Y2K compliance efforts.
-Perform VMS Cluster and Network performance tuning.
-Perform software installations and upgrades.
-Provide system-related software development, including an
enhanced systems startup and system monitoring tools.
-Perform system performance measurement and capacity
planning.
-Provide consultation to staff on general programming
problems.
-Perform diagnosis of software problems and assist in
hardware
error analysis.
11/1994 - 3/1996 Micro Technology Inc.
Dallas, Tx.
SYSTEM SUPPORT ENGINEER
-Act as technical team leader during problem resolution,
interfacing with the customer, District Engineers, Field
Service
Regional Managers, and MTI Engineering.
-Provide both on-site and telephone technical support for
problem
troubleshooting and resolution of complex
hardware/software
customer outages, with primary focus on VAX and ALPHA
clusters
for MTI'S Hierarchical Storage Management software
products
(RLM, TapeControl, Netbackup, Archive, and AutoStor) for
customers such as AT&T, Intel, US Postal Inspector's
Service,
ComNet Cellular, Georgia Pacific, Denver Water Board,
Energy
Development Corporation, Honeywell Avionics, City of
Austin,
Brazosport College, and Corning, Inc.
-Perform VMS Cluster and Network performance tuning.
-Perform software installations and upgrades for
customers.
-Provide formal training seminars and mentoring for
customers and
District Engineers.
-Provide support to MTI Sales by providing assistance with
the preparation
of proposals and presenting product demonstrations to
customers.
7/1994 - 11/1994 MCI Telecommunications
Corporation
Dallas, Tx.
SYSTEM SUPPORT ENGINEER III
Technical Systems Support Group
-Provide technical support and problem resolution for
MCI's
VMS production systems, including the Menu Routing
Systems,
Fraud Management Systems, and Telephone Switching
Systems.
5/1994 - 7/1994 Digital Equipment Corporation
Colorado Springs, Co.
TECHNICAL ACCOUNT MANAGER
Multivendor Customer Services, Customer Support Center,
Mission Critical Support Team
-Provide Mission Critical level technical telephone
support for
such customers as MCI, Alcatel, Intel, R.J. Reynolds,
PacTel,
Roadway Packaging Inc., and Federal Express.
-Provide technical and problem management for escalations
of
CLDs/LORs, with responsibility for maintaining the
CAPE/IPMT
actions plans.
6/1987 - 5/1994 Digital Equipment Corporation
Dallas, Tx.
SYSTEM SUPPORT ENGINEER I/II
Customer Services, System Support, South Central Area
-Act as technical team leader during problem resolution,
interfacing with the customer, District Engineers, Field
Service
Unit Managers, and Digital Engineering.
-Provide both on-site and telephone technical support for
problem
troubleshooting and resolution of complex
hardware/software
customer outages, with primary focus in VMS Clusters, ALL-
IN-1,
Mailbus, Pathworks, and RSX, for such customers as
Alcatel, GTE,
the Department of Energy (Sandia Labs), General Dynamics,
USAA,
Citibank, US West, Dow Chemical, SWTSU, American
Airlines, and
Sematech.
-Perform VMS Cluster and Network Performance tuning.
-Perform software installations and upgrades for
customers.
-Provide formal training seminars and mentoring for
District and
Support Engineers.
-Member of CSC/Field team which introduced VMS v5.0 and
ALL-IN-1 v2.3 to the field.
-Promoted to SYSTEM SUPPORT ENGINEER II in May, 1990.
-Circle of Excellence award winner for 1990.
-Alumnus of 1991 Office Automation Technology Exchange
Program
-Focal Engineer/Trainer for the Central States Region
Laptop
rollout program.
-System Manager for the Digital Central States System
Support
VAXcluster, consisting of 11 VAX nodes.
-Author of "Tuning Tips: VAX/VMS" articles published in
Digital's
Infoshare Customer Services Newsletter.
10/1985 - 6/1987 Digital Equipment Corporation
San Antonio, Tx.
SOFTWARE SPECIALIST III
Software Services
-Provide delivery of Software Services, including
residencies and
consulting.
-Delivered an eight-month residency at United Services
Automobile
Association (USAA), providing systems support in an
office
automation environment consisting of 9 VAX11/785 cpus, 4
HSC50
disk controllers, 26 RA81 disks, Ethernet, Decsa and
Decserver
terminal servers, and 1400 user accounts, including a
hardware
conversion to a five node Vax cluster (4 VAX 8600 cpus
and
1 VAX11/785 cpu) and a major conversion from ALL-IN-1
v1.4 to
ALL-IN-1 v2.0.
-Delivered four months of consulting at Frost Bank,
consisting of
designing and developing the Frost Automated Call
Tracking
System (FACTS), a trouble call tracking system based on
ALL-IN-1
v2.1, running on a VAX 8200.
-Delivered six weeks of consulting to the City of Austin,
including configuring a network in an office automation
environment, including three MicroVaxes with Decserver
terminal
servers and remote printers, with remote Node mail
capability.
12/1984 - 10/1985 University of Texas Health Science
Center
San Antonio, Tx.
SUPERVISOR OF SYSTEMS SUPPORT
-Responsible for systems management of Computing Resources
computer network, consisting of three DEC-20's, PDP11/44,
and a
VAX cluster (VAX11/785, two VAX11/750's, two HSC50's),
linked
via Ethernet hardware and DecNet software, with terminal
interface via Decsa and Decserver terminal servers.
-Supervised the systems programming staff.
-Performed installation and maintenance of operating
systems,
language products, networking software, and general
purpose
software products.
-Provided system-related software development.
-Performed system performance measurement and capacity
planning.
-Provided consultation to staff on general programming
problems.
-Developed and presented instructional seminars on
available
software.
-Performed diagnosis of software problems and assisted in
hardware error analysis.
-Member of Computing Resources Computer Committee.
12/1984 - 10/1985 Sidlinger Computer Corporation
San Antonio, Tx.
CONSULTANT
-Provided RSX-11M/MPLUS and FORTRAN 77 software
consultation and
program development to customer base, specializing in
networking
and real-time data acquisition.
-Developed a general purpose File Transfer Utility which
was
successfully interfaced, without code modification, to a
UNIVAC
mainframe, a Heathkit Teachmaster Robot, a FANUC lathe,
and an
Apple MacIntosh.
12/1984 - 10/1985 Systemics, Inc.
San Antonio, Tx.
CONSULTANT
-Performed RSX-11M systems generation for PDP11/23
systems.
-Provided FORTRAN programming consultation, including use
of
RSX-11M system services and overlay techniques.
9/1980 - 12/1984 University of Texas at San Antonio
San Antonio, Tx.
INSTRUCTOR
-Instructed Computer Science (FORTRAN) and Mathematics
classes.
3/1983 - 12/1984 Southwest Research Institute
Engineering Sciences Division/Space
Sciences
San Antonio, Tx.
SYSTEMS MANAGER/ANALYST
-Responsible for systems management, planning, and support
to
include expansion, upgrade, and integration of the
division's
Distributed Data Processing Network, consisting of
VAX11/780/750
and PDP11/70/45/23/73 systems (including a DECnet node in
a
nationwide NASA network), linked via ETHERNET hardware
and
DecNet software, with a RJE/HASP link to the SWRI Cyber
and IBM
mainframes, and terminal interface via a Micom M600
electronic
switch.
-Provided systems and applications programming for project
oriented work, including data base management, scientific
and
engineering applications, graphics, and communications.
-Provided consultation to staff on general programming
problems
and solutions.
-Developed and presented instructional seminars on
available
software.
-Participated in proposal preparation as required to
describe
staff and equipment capabilities.
-Member of Engineering Sciences Computer Committee.
-Founded and presided as first chairman of Space Sciences
Computer Committee.
-Developed Space Sciences Department's first Five Year
Computer
Systems Plan.
-Developed custom tape manipulation software for reading
densely
packed data from NASA tapes.
-Developed user-friendly interface to spectrogram
generation
software.
6/1982 - 2/1983 Brooks Air Force Base,
School of Aerospace Medicine,
Data Sciences Division
San Antonio, Tx.
SYSTEM PROGRAMMER/ANALYST
-Provided system level support for the school's
Distributed
Data Processing Network, consisting of VAX11/780,
PDP11/70/34/23
systems, IBM 4341, and UNIVAC 1100/81, linked via DecNet
and RJE/HASP.
-Performed operating system generation, maintenance, and
modification.
-Installed and maintained mathematical, statistical,
graphics,
communications, and network software.
-Established and maintained procedures and standards,
including an
Operator's guide.
-Investigated and resolved computer hardware and software
errors,
including execution of hardware diagnostic software.
5/1979 - 5/1982 Southwest Research Institute
Engineering Sciences Division
San Antonio, Tx.
SYSTEMS MANAGER/ANALYST
-Responsible for systems management, planning, and support
to
include expansion, upgrade, and integration of the
division's
Distributed Data Processing Network, consisting of
VAX11/780
and PDP11/70/45/23/73 systems, linked via ETHERNET
hardware and
DecNet software, with a RJE/HASP link to the SWRI Cyber
and IBM
mainframes, and terminal interface via a Micom M600
electronic
switch.
-Provided systems and applications programming for project
oriented work, including data base management, scientific
and
engineering applications, graphics, and communications.
-Provided consultation to staff on general programming
problems
and solutions.
-Developed and presented instructional seminars on
available
software.
-Participated in proposal preparation as required to
describe
staff and equipment capabilities.
-Member of Engineering Sciences Computer Committee.
9/1976 - 5/1979 Southwest Texas State University
San Marcos, Tx.
INSTRUCTOR
-Instructed Computer Science (FORTRAN, BASIC) and
Mathematics
classes.
EDUCATION
5/2009 San Antonio College
San Antonio, Tx.
Continuing Education in Linux and Windows Systems
5/1978 Southwest Texas State University
San Marcos, Tx.
Master's Degree
Major: Computer Science
Minor: Mathematics
5/1976 Southwest Texas State University
San Marcos, Tx.
Bachelor's Degree
Major: Mathematics
Minor: Computer Science
AFFILIATIONS
5/1979 - Present Digital Equipment Corporation Users
Society
(DECUS) member.
SKILLS
Skill Name Skill Level Last Used
Experience
OpenVMS v3.9-8.3 Expert Currently used
27 years
VMS Clusters Expert Currently used
25 years
Alpha GS160/GS140/GS80 Expert Currently used
17 years
/ES45/ES40/DS20/DS10
/8400/4100/2100
VAX 8700/7620/7630/7610/6610 Expert Currently used
27 years
/4106/4100/4090/780/VLC
Integrity RX2620 Intermediate Currently used 5
years
Storageworks Expert Currently used
27 years
EVA/HSG/HSZ/HSJ/HSC
Fibre Channel, Ethernet, Expert Currently used
27 years
FDDI, Gigabit Ethernet
Shadowing/Striping/Raid Expert Currently used
17 years
DCL Expert Currently used
27 years
DECnet/LAT Expert Currently used
27 years
Multinet, TCP/IP for OpenVMS Expert Currently used
14 years
Pathworks Expert 4+ years ago
21 years
DECwindows/Motif Expert Currently used
19 years
ALL-IN-1/WPSPLUS/FMS Expert 4+ years ago
14 years
Fortran/Basic Expert 4+ years ago
12 years
C debugging Expert 4+ years ago 12
years
DECscheduler Expert 4 years ago
8 years
PCM Expert Currently used
14 years
DECps Collector/Advisor Expert Currently used
21 years
TSM Expert 4+ years ago
7 years
ABS/MDMS/MRU Expert 4+ years ago
3 years
Netbackup/Tapecontrol/RLM Expert 4+ years ago
2 years
Tapesys/JB/RMU Expert Currently
used 9 years
DisKeeper/PerfectDisk Expert Currently used
14 years
PDP11/70/34/23/73 Expert 4+ years ago
15 years
RSX11M/RSX11MPLUS Expert 4+ years ago
15 years
AMDS Intermediate 4+ years ago
7 years
RDB/CDD/DATATRIEVE Intermediate 4+ years ago
9 years
PROMIS/DMQ Intermediate 4+ years ago
3 years
Message Router Intermediate 4+ years ago
5 years
NDM Intermediate Currently used 9
years
SecureMax/Etrust Intermediate Currently used 6
years
System Detective Intermediate Currently used 6
years
Safeword Intermediate Currently used 6
years
Hitman Intermediate 3 years ago
5 years
C debugging Intermediate 4+ years ago 3
years
Peoplesoft/Oracle Intermediate 4+ years ago
9 years
Windows Server 2008/03/00 Intermediate Currently used 5
years
Windows Vista/XP/2000/NT/95 Intermediate Currently used
14 years
MS Office Intermediate Currently used
15 years
CREDENTIALS Salary History and Credentials available upon
request.
Contact this candidate