Medical Assistant Customer Service

Location:

Posted:

October 06, 2013

Alexandra Volpe

Sicklerville, NJ 08081

************@******.***

Highlights of Qualification:

• Diligent, detail- oriented Medical Assistant. Knowledgeable of all office

functions, with a solid background in the health care field. Caring and

professional attitude.

• Excels at multi-tasking in a fast-paced environment. Superior telephone,

customer service, and computer skills.

Professional Experience:

Quest Diagnostics, Haddon Heights NJ

Phlebotomist 03/2012-Present

Venipuncture/Capillary/Heel Stick/Pour off/Urine, Stool and Sputum specimens

Experience with all age groups (Pediatrics- Geriatrics)

Turnersville Internal Medicine & Geriatrics, Turnersville NJ

Medical Assistant 06/2010-09/2011

Prepare patients for examination, assist physician with procedures (Radiesse,

Mesotherapy)

Manual vital signs, perform EKG’s, obtain blood and urine specimens.

Obtain test results, verify patient insurance, fulfill patient prescription, referral, and

pre-authorization requests, check patients in and out, handle all co-pay

transactions, successfully manage high patient volume.

Education:

ASI Career Institute, Turnersville NJ

National Health Career Association (NHA)

Certified Clinical Medical Assistant (CCMA)

Certified EKG Technician (CET)

Certified Phlebotomy Technician (CPT)

Camden County College, Blackwood NJ

Medical Terminology Introduction to Nutrition

English Composition I Fundamentals of Speech

Introduction to Sociology Basic Psychology

Health & Wellness Basic Life Support

Computer Literacy

References Available Upon Request.