Customer Service Sales

Kristin Vanderhoff

***** **** ***., **** ******, CA 92630 949-***-****

*******.**********@*****.***

www.KNVbeauty.com

Work Experience:

o ULTA Beauty, Rancho Santa Margarita, CA Lanc me Beauty

Advisor June 2013- Present

. Achieve weekly sales goals

. Coordinate events to build sales and clientele

. Makeup application

o ULTA Beauty, Lake Forest, CA Merchandise Service

Coordinator July 2011- June 2013

. Manager and key holder

. Prestige makeup training with each makeup line

. Customer Service/Conflict Resolution, product

recommendation and sales, and makeup applications

. Planograms, ad sets, damages/RTV's, inventory, shipments

and cycle counts

. Opening and closing procedures

o HS Salon, Lake Forest, CA Salon Coordinator/ Receptionist

October 2008- July 2012

. In charge of the front of the store and cash register

. Responsible for doing the daily bank drop

. Answering all phone calls and effectively making

appointments

. Maintain inventory of incoming and outgoing merchandise

o Forever 21, Mission Viejo, CA Visual Merchandiser

Assistant October 2010- July 2011

. Assisted in designing all displays to attract customers and

stimulate sales

. Prepared new merchandise, take inventory, new product

placement

. Knowledge of floor sets, colors, textures, and patterns

. Occasional cashier and fitting room associate

Freelance Makeup Experience:

. Unleashed Beauty Magazine- Lead Makeup Artist; Cover

photos and many spreads in every issue

. LA Fashion Week- Top Hollywood Designers

. Alexis Evelyn Clothing Line- Online Catalog

. Desipah Comfortably Sexy Clothing Line- Online Catalog

. Chantelow Collection- Online Catalog and Fashion Shows

. Soluvlee Collections- Fashion Show

. Cecilia Suarez hair and makeup for AFI Award Show dinner

Education:

o Paul Mitchell the School, Costa Mesa, California

Cosmetology License April 2013

. Dean's List: Honors haircutting, color, texture; over 90% on

tests and attendance

. Design Team: Have done numerous fashions shows and events with

hair and make-up

. Take Home Team: Focused on selling products; have taught product

knowledge classes

. Student Council: President; have planned numerous events &

fundraisers', & having a team spirit

. Be Nice Team: Brightened everyone's day; fundraisers,

lifting spirits, a person to talk to

. Pet Club: President; Pet product knowledge, have done many

fundraisers, field trips and pet fashion shows

. Green Team: President; keeping the school and community

"green"

o TNT Agency, Chino Hills, California

Certificate for Make-up October 2011

. Latin Grammy's 2011

. LA Fashion week 2011- Project Ethos

. Ashanti and Busta Rhymes Music Video - "The Woman You Love"

. Bridal Expos

. Numerous smaller events

Qualifications:

. Five years of sales and customer service experience

. Trained other employees at all of my jobs

. Effectively use time management skills to prioritize multiple tasks

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