Sales Manager

Vanessa Flores Giles

**** ******** **. ** ***** Rapids, MI 49504

616-***-**** / *******@*****.***

Work History:

Hispanic Center of Western Michigan – Grand Rapids, MI

Fund Development and Cultural Events Director

August 2011 – Present

• Pursuit of Corporate and private sponsorship for fund development activities

• Management and cultivation of donor relations with foundations, corporate donors, and private funders

• Develop public relations materials to enhance HCWM image and promote fund raising programs

• Responsible for HCWM website management, social media, e newsletter, marketing and media contacts

• Responsible for design, constant upgrade and implementation of HCWM communications tools, WebPages,

social networking sites, media releases and media kits

• Develop and maintain HCWM imaging and logos

• Maintain effective working relationships with government officials and media representatives

• Respond to requests for information from the media

• Edit and approve of HCWM program and special event communications to clients and the general public

which include but not limited to flyers, brochures, e vites, etc

• Assisting with prospect research, writing and preparation of grant proposals, and donor solicitations

• Preparing and distributing timely acknowledgement letters and other important donor correspondence

• Perform daily data entry of contributions and pledges; receives, records, and tracks revenues

• Maintains and updates database records and works with Finance Department to ensure that pledges and

accounts receivable reconcile

• Coordinate with Director of Finance and Operations on the IT/Technology needs of the Center

• Coordination with managers for program messaging, and overall coordination of CEO interaction with

media outlets

• Create office systems to support all Development projects and operations

• Implement the fund development plans in accordance with ethical fundraising principles

• Monitor and evaluate all fundraising activities to ensure that the fundraising goals are being achieved

• Monitor trends in the community or region and adapt fundraising strategies as necessary

• Develop and manage timelines for various activities to ensure strategic plans and critical fund raising

processes are carried out in a timely manner

• Oversee the planning and execution of cultural specific fundraising events to generate funds for the

organization

• Coordinate in kind donations

• Responsible for Volunteer management for HCWM, including volunteer recruitment, vetting, training,

supervision of over 200 volunteers per year

• Develop volunteer policies and procedures

• Review and distribute volunteer court reports

• Serve as CEO’s liaison to all Departments of the Center

• Coordinate and attend monthly Board meetings

• One of two members representing the Hispanic Center in the Urban Core Collective

o Subcommittee to create and develop marketing for the UCC with consultant

o Assisted in developing the UCC, Transformational Leaders and bylaws

o Working collectively with 5 other non profit organizations

• Manage various consultants to achieve goals

Signature Associates – Bridgewater Place Grand Rapids, MI

Vanessa Flores Giles

2841 Richmond St. NW Grand Rapids, MI 49504

616-***-**** / *******@*****.***

Assistant to Property Management, Marketing and Administrative Staff, Receptionist

March 2007 – August 2011

• General administrative and clerical support for all departments

• Create property advertisement, promotional flyers, and postcards

• Managing and scheduling tenant request

• Research and format prospects for brokers

• Prepare and code invoices for various properties throughout West MI

• Update and maintain website for managed properties

• Maintain up to date certificates of insurance for vendors and tenants

Lazo Cultural – Spanish Newspaper Grand Rapids, MI

Marketing and Sales: August 2003 October 2006

• Develop Marketing strategy to target English/Spanish speaking companies

• Develop Media Kit

• National and Local Sales

Grand Rapids Chamber of Commerce Grand Rapids, MI

Membership Development Representative

January 2006 – August 31st, 2006

• Contact, acquire and sell new Chamber memberships

• Schedule appointments and personal visits with prospects

• Close sales during on site visits or through follow up phone calls/visits and written correspondence

• Achieve budgeted revenue goals

• Actively seek new businesses and follows up appropriately

• Maintain knowledge of goals, objectives and services provided by the Chamber

• Remains informed of member benefits, Chamber events, etc.

• Actively support and participate in Chamber events and programs

• Works renewal accounts and targeted major accounts as assigned

• Assists Chamber members in taking full advantage of their membership

Citadel Broadcasting “WKLQ/WTNR/WLAV/WBBL” Grand Rapids, MI

Promotion Director: WBBL/WTNR/WODJ

July 2003 – December 29th, 2005

• Create Promotional Ideas for WTNR/WKLQ/WLAV/WBBL, as well as the West Michigan Whitecaps

• Develop Client Proposals

• Monitoring of Current Information for all events and promotions

• Generating of new sponsorship opportunities for current station events

• Concert Proposal for WTNR/WKLQ/WODJ

• Recap Proposal to promoters and record labels

• Create, implement and assist on station events : Blues On The Mall, Celebration on the

• Grand, Thunder In The Park, Griffins on ice promotions WKLQ, Whitecaps Summers

• Arrange Meet and Greets with musicians, professional athletes and other artists/personalities.

• Ordering/Pricing and inventory of gear and Promotional Items

• Trip Planning for Grand Prize giveaways

• Set up of Broadcast: microphones, Matrix/Comrex (digital to analog remote broadcasting equipment),

mixer/PA system

• Design and develop credentials for major concert events

Vanessa Flores Giles

2841 Richmond St. NW Grand Rapids, MI 49504

616-***-**** / *******@*****.***

• Rules and Regulations: Prior to any event, rules written for legal processing

WLUP FM “The Loop 97.9FM” Chicago, IL

Promotion Department: November 2002 – February2003

• Coordinate various duties within the promotions department

• Organize events as pre shows, including the set up of the event

• Create direct mail campaigns for listeners and help develop demo graphic information for programming

and sales

Lexington Health Care – Lake Zurich, IL

Resident Service Representative: February 2003 – May 2003

• Responsible for the entertainment of more than 65 residents

• Develop and execute activity programs

Meadows Shelter Care – Rolling Meadows, IL September 1996 – October 2002

Case Manager – Social Service: July 2000 – October 2002

• Responsible for the primary care of 18 developmentally disabled adults

• Responsibilities include health, academic, work skills, behavior, nutrition, social skill, recreation,

speech/physical therapy, occupational therapy and familial interaction

• Conduct annual reviews with residents, family/guardian, facility administrator, residential director, activity

coordinator, dietitian, vocational provider and other primary care contributors. Established individual

goals for upcoming year

• Acting supervisor twice per month Responsibilities included overseeing all 99 residents and facility

activities during supervisory period

• Manage 8 to 12 rehabilitation aids

• Train facility staff on behavior management. Demonstrate confrontation avoidance skills and proper

techniques for physical interaction according to State of Illinois guidelines

• Reception/Administrative Assistance / Speech Development: September 1996 June2000

• Develop and conduct speech rehabilitation goals for over 21 residents

• Create speech communication boards for non verbal residents

• Handle documentation, filing, typing, phone answering, supply management, company newsletter, and

other administrative duties

• Administer residents social security payments and disbursement of funds

• Adhere to agency policy, procedures and the professional code of ethics

Special Skills:

Bi lingual Fluent in Spanish and English.

Proficient in computer use Windows, MS Word, MS Excel, Cool Edit, Sound Forge, Photoshop, Illustrator,

Dreamweaver, WordPress, Giftworks, and Volunteer Trax.

Proficient in linear and non linear editing software including Avid and Adobe Premier.

Community Involvement:

State Lead for the State of MI – NCLR Advocacy days 2013

Diversity Advisory Council – 2012

Hispanic Festival – 2001 2013

2011, 2012 & 2013 Lead overall event / Specialty in Sponsors/Marketing/Entertainment

2007 & 2008 & 2010 & 2011 Entertainment/Sponsor/Marketing

Latin Extravaganza – Marketing 2011 – 2012

2013 Organize and execute event

Vanessa Flores Giles

2841 Richmond St. NW Grand Rapids, MI 49504

616-***-**** / *******@*****.***

Cultural Expo – 2003

Mexican Festival – 2003

Blues on the Mall – 2003 – 2004 – 2005

Celebration on the Grand – 2003 – 2004 – 2005

Thunder on the Mall – 2005

Special Olympics (Illinois) – 1999 – 2000 – 2001

Education:

Illinois Center for Broadcasting – Lombard, IL

Graduation Date: March 2003

Major: Broadcasting

William Rainey Harper Community Collage – Palatine, IL

Spring 1997 – Fall 1998

Coursework: Psychology, Sociology, Speech and English

References:

Kim Bode – Owner

834 Design & Marketing – Grand Rapids, MI – 616-***-****

Bruce Law – Director of Sales

Clear Channel West Michigan – Grand Rapids, MI – 616-***-****

Luis Solis AT&T Environmental Health & Safety, Sr. Manager

Pioneers Michigan Chapter President – 616-***-****

Contact this candidate