Customer Service High School

CHANSLER WInston

**** ********* ****** *** *

Charlotte, NC 28213

804-***-**** Cell

*********@*****.***

PROFESSIONAL SUMMARY & CAREER GOAL

To continue to develop as a self-starter and leader with excellent critical

thinking skills, a strong work ethic, great attention to detail, and a

proven high standard of quality and customer satisfaction. I am seeking to

utilize these proven skills in the transportation industry.

WORK HISTORY

Conway Truckload-Joplin, MO

June 2013-Current

OTR Transportation Specialist

. Commercial Drivers License A acquired and pass in top 10% of class

. Over 30,000 miles driven without incident, and counting

. East and West coast routes logged and documented

. Load securing, using straps, locks, and chains as needed

. Digital logging of fleet documents, invoices, and other needed

information

. Proper trip and route planning

Heritage Floors of Hanover- Richmond, VA

November 2008-March 2013

Foreman and Lead Hardwood Floor Tech

. Supervise multiple crews to ensure top quality results that meets

company and customer's satisfaction

. Custom hardwood jobs, including matching older woods and exotic types

. Operate and maintain heavy-duty equipment, including: belt sanders,

buffers, edgers, etc.

. Maintain strong business ties with customer base

. Transportation of materials, crew, and machinery to job sites and

company location.

. Maintained daily logs on; transportation, company machines, and job

quality

Lazarus Restorations- Richmond, VA

September 2007-November 2008

Foreman

. Create estimates and coordinate sub contractors

. Organize and delegate work orders with staff

. Input and maintain company computer systems and programs

. Perform framing and drywall repair on residential buildings

. Install custom flooring including hardwood, tile and laminate

. Landscape architecture, including installation of permanent

landscaping fixtures

. Install doors, windows, molding and accent trim

Jet Services Hardwood Floors- Montpelier, VA

July 1999-September 2007

Hardwood Floor Refinisher & Foreman

. Sanding and refinishing hardwood floors

. Customizing stain colors to match existing wood

. Coating floors using both oil base polyurethane and water base

finishes

. Perform hardwood repairs and installations

. Supervising and evaluating crew members

. Maintain customer service records

. Building and maintaining a strong relationship with the customer to

ensure job is complete to their satisfaction

. Operate and maintain heavy-duty equipment including belt sanders,

buffers, edgers, etc.

. Keep inventory of supplies on assigned truck and maintain overall

quality of truck

TRADE SKILLS & EQUIPMENT EXPERIENCE

. Transportation safety certified

. Expert PC User and MS certified, earning my AS in IT at

Computertraining.com of Richmond

. Can read and follow blueprints, received my tradesman certificate at

Richmond Technical Institute

. Skilled in the proper use of defensive driving techniques

. Skilled in slidiing tandem setups

. Skilled in all forms of log keeping both paper and electronic

. Can handle touch freight and load service coordination with both

dispatch and receiver, if needed

EDUCATION

Patrick Henry High School

Ashland, VA-Graduated in 1998 with High School Diploma

Richmond Technical Institute

Richmond, VA-Graduated in 1998 from the school of Carpentry

Computer Training.com Training Center

Richmond, VA-Graduated in 2008 with AS in Computer Networking IT

Crowder College of Transportation

Neosho, MO-Graduated in June 2013

Trans-Tech Diesel and CDL school

Charlotte, NC-Graduated in June 2013

Contact this candidate