Customer Service Sales
Resume:
Shakira Bowen ** South Munn Ave, Apt *** East Orange, NJ 07018
Home: 973-***-**** Cell: 973-***-****
************@*****.***
• Excellent interpersonal, communication and relationship building skills. Listen attentively, communicate
persuasively and follow through effectively.
• Technical skilled-proficiency in Microsoft Word, Excel, Outlook and Powerpoint. Working knowledge of various
printers, faxes and copy machines.
Key Competencies
• Customer Service
• Problem solving
• Sales Reports & Correspondence
• Inventory Management
Education
Essex County College, Newark NJ
Pursuing degree in Nursing – September 2009 – Present
East Orange Campus High School, East Orange, NJ
Graduate – June 2009
Work Experience
Sales Associate/Key Holder, March 2008 Present AMY’S HALLMARK, Livingston, NJ
Handle the setup, service and daily operations of store. Prepare daily sales reports for management. Provide
excellent customer service.
Recognized by customers for “providing outstanding service and attention” to their needs.
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Ability to establish rapport with customers, and build loyal clientele.
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Manage employees to ensure work is done in a timely manner and customers are being helped.
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Responsible for opening and closing store along with maintaining store appearance.
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Heavy cash handling and reconciliation functions.
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Monitor daily sales for progression.
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Receiving and disbursement of shipments from warehouse.
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Responsible to stocking and rotating merchandise as needed.
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Ability to multitask, handles customers, resolve issues and excel within a demanding setting.
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References upon request
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Contact this candidate