Technician Software

Cleef Dirir

Computer Technician

San Jose, CA

*******@*****.*** - 408-***-****

Seeking Computer Technician, IT or Desktop support position where I can put to use my problem solving skills

and my enthusiasm of helping clients for their computer problems.

WORK EXPERIENCE

Computer Technician

Avnet Electronics - San Jose, CA - April 2012 to July 2013

• Build New Servers.

• Upgrade existing servers by adding Hard-drives, Memory etc.

Desktop Support Technician

Soma Bay Area Community - San Jose, CA - February 2010 to May 2012

Install Operating Systems and Application Software.

• Set up and maintain the Desktops and Laptops for employee usage.

• Set up and maintain Network and Internet connections for the office.

Dell Technician

Soma Bay Area Community - August 2011 to September 2011

Smart-Source Technical Staffing Solutions

Temporary Assignment from an agency and did upgrading for Dell Computers.

• Upgrade Firmware of Dell Servers.

• Verify network connectivity to the TFTP server.

• Download new system image from TFTP server.

• Transfer a backup copy of the running-configuration to TFTP server.

• Verify flash contents & Configure switch to boot from new image.

Computer Technician

AML Technology - San Jose, CA - January 2008 to February 2010

Two years of working experience with Windows Server environment.

• Complete understanding of racking and cabling of hardware.

• Provide operational support for Windows server hardware.

• Install and configure various optional cards and upgrades.

• Install various kinds of operating systems, Windows XP/2000/NT/98/95/Vista/7 and Ubuntu Linux System.

• Set up and maintain computer networks including peripherals such as printers, scanners and hubs.

Computer Technician

Fry's Electronics - Campbell, CA - February 2005 to December 2007

Desk support technician.

• Upgrade both the hardware and software of the customers' computers.

• Test and inspect returns before shelving.

EDUCATION

B.S. in Management Information Technology

California State University East Bay - Hayward, CA

SKILLS

A+ Certified, Dell Certified.

ADDITIONAL INFORMATION

COMPUTER SKILLS

• A+ and Dell Certified.

• Advanced level experience with Windows (95/98/2000/XP/Vista/Windows 7 and Servers 2003 & 2008).

• Advanced level experience with both hardware and software maintenance.

• Extensive usage of numerous computer applications and expert level understanding of their specifications.

• Experience in network design, implementation and administration.

• Working knowledge of Ethernet and Token-Ring topologies, TCP/IP, IPX/SPX and other protocols.

• FTP software and file server software.

• Extensive hands on professional experience in all phases of computer repair and design.

• Routinely upgraded systems, which included hardware and software installation and configuration.

• Set up small networking LAN, which includes setting up user groups and security firewalls.

• Set up NT Server and administration.

• Provided software and hardware telephone support to existing customer base.

• Setup of multiple computers for internet access through proxies and other sources.

• Solid understanding of Mac OS X.

• Preparing Network + certification.

Contact this candidate