Customer Service Manager
Resume:
December **** to
March ****
October **** to
Current
August 1997 to
December 2002
June 1990 to
August 1997
Jeffrey McCallister
Warminster, Pennsylvania 18974
Home: 215-***-****
Cell: 267-***-****
*********@*****.***
Summary
Creative and resourceful community service professional talented at quickly
mastering new skills and
processing new information. Diplomatic and gracious with a desire to
deliver exceptional customer
service.
Highlights
CPR Instructor Certified Airport Firefighter
First Aid Instructor IFSAC Firefighter Certified
9-1-1 Dispatcher Trained NIMS Certified
Accomplishments
Received multiple letters of commendation for cardiac arrest
resuscitations.
Letters of commendation for receiving "perfect" ratings on FAA airport
inspections. This was done
"back to back".
2008 recipient of the Burpee Emergency Services Award for Bucks County.
Experience
USPS
Furlong, Pennsylvania
Mail Carrier
Was responsible for sorting and delivery of the United States Mail over a
prescribed route on a daily
basis.
Ivyland Fire Company
Ivyland, Pennsylvania
Firefighter/Captain/Fire Chief
Served as a firefighter/emt, Captain, and Fire Chief for a volunteer fire
company. Was responsible for
training, Responding to and commanding all emergency incidents. Conducting
investigations into
origin and cause. Budget preparation and management. Working jointly with
local, state, and federal
entities.
Trenton Airport
West Trenton, NewJersey
Fire Chief
Served as a firefighter/emt, Captain, and Fire Chief for a full time
airport fire company. Was
responsible for training, Responding to and commanding all emergency
incidents. Conducting
investigations into origin and cause. Budget preparation and management.
Working jointly with local,
state, and federal entities.
Naval Air Development Center
Warminster, Pennsylvania
Firefighter/EMT
Served as a civilian federal firefighter on a United States Military Base.
Responded to all
emergencies both structural and airfield. Worked as a member of a team to
mitigate the emergency
safely. Responded to all medical emergencies both on base and in the
surrounding communities and
rendered medical aid to the sick and injured.
April 1984 to
June 1991
January 1984 to
June 1990
1986
2013
1996
Warminster Fire Department
Warminster, Pennsylvania
Firefighter
Served as a firefighter/emt,for a volunteer fire company. Was responsible
for training, Responding to
all emergency incidents. Conducting investigations into origin and cause.
Maintaining apparatus and
equipment. Working jointly with local, state, and federal entities.
Peddler's Village
Lahaska, Pennsylvania
Restaurant Manager
Worked as a restaurant manager. Responsible for scheduling, budgeting,
training, ordering product,
maintaining quality, and customer service. Was also responsible for
ensuring restaurant cleanliness
and safety.
Education
William Tennent
Warminster, Pennsylvania, United States
General
High School Diploma
Fort Jones University
Albany, New York, United States
Occupational Safety/ Fire Science
Bachelor of Science
Canterbury University
Canterbury, England, United Kingdom
Business Management
Bachelor of Arts
[pic]
[pic]
[pic]
[pic]
[pic]
[pic]
Contact this candidate