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Customer Service Representative

Philadelphia, PA
October 05, 2013

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**** *** * * *** St reet Ap t. 4F

Ph i l a de lp h i a, Pa. 19124


a r ma n dac72@gma i l .com


Seeking an entry-level position with an organization, which will enable me to utilize my

experience as well as expand my skills while providing an opportunity for career growth and

advancement. Intermediate skills in Microsoft Office applications;

Excellent communication and interpersonal skills; Extensive experience in customer service;

Ability to troubleshoot; Experience in building maintenance with ability to perform minor

electrical and plumbing repairs; Skilled in various hand and power tools.


Fellowship Revival Church of Love January 2013- Present

Philadelphia, PA

Volunteer Janitorial Worker

• Sweep and mop floors

• Clean restrooms and empty trash

• Responsible for cleaning the church grounds

Aramark Corporation February 2010– July 2012

Philadelphia, PA

Utility Worker

• Cleaned and sanitized kitchen utensils, equipment and food preparation areas in

accordance with approved sanitation and safety guidelines.

• Operated dishwasher in accordance with pre-approved guidelines.

• Operated and maintained washing equipment at proper temperatures and in

proper operating order.

• Dispose of garbage in proper waste/refuse containers.

Beale Street Café October 2008 –December 2010

Rochester, NY


• Cleaned and sanitized kitchen and food preparation area in accordance with sanitation

and safety guidelines; Responsible for cleaning and storing dishes, glasses, utensils, pots

and pans and related food preparation/serving items and equipment.

• Cleaned and sanitized floor area of any spillage of water, detergent and food stuffs per

safety and sanitation guidelines.

Dispose of garbage in proper waste/refuse containers.

Communications Center June 2008 –October 2008

LakeLand, FL

Customer Service Representative

• Conducted telephone surveys related to the 2008 elections; Communicated detailed

information to public.

• Recorded accurate information on contacts made and worked as teammember.

Orlando, FL

Maintenance Worker

Camflor Inc. October 2006 – January 2008

• Performed all maintenance duties for apartment complex including minor electrical,

plumbing repairs; Installed tile when needed and assisted with special requests.


West Area Adult School

GED Awarded

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