Customer Service Administrative Assistant

Valerie Gonzales

************@*****.***

Cell 323-***-****

Objective

Seeking a position as an Administrative Assistant/Front office/Receptionist or related field, that will benefit from my

training.

Professional Summary

• Booking Appointment

• Excellent interpersonal and communication skills.

• Professional, efficient and well organized. General Office Procedures (filing, phones, copying and fax).

Experience in Customer Service and Administrative Assistant.

• Accountable for interacting with counselors and faxing proposal for students starting.

• Computer Training in Microsoft Word, Excel, Access, PowerPoint, Internet, and E-Mail.

• Completed a computer training course at Advanced College in Medical Billing/Front Office Administrator.

• General awareness of office procedures, 10-key adding machine, and typed

Education

• East Los Angeles College 2013, Monterey Park CA,

• Advanced College 2009-2010, Medical Billing/front office

• Anderson Medical Career College 2007, Certified Nursing Assistant

• Bell High school High school diploma 2007

Any gap that in my work History is the time that I went back to college full time. I am currently enrolled part time at

East Los Angeles College due to the fact that I am seeking work.

Skills

• Medical Front Office

• Med soft (DOS)

• Data Entry/Filing

• CMS-1500/UB-04

• Patient Registration

• Charting

• Medical Terminology

• CPT/ICD-9/HCPCS

• Posting Payments

• PPO/POS/HMO

• Medi-Cal Claims

• Third Party Claims

• Billing/Collections

• Word/Excel/PowerPoint

• CPR/First Aid/HIPPA/OSHA certified

• Insurance verification

• Medicare Claims

• Workers’ Comp./PI Claim

Experience

June 2012-December 2012

Receptionist Advanced Sales Group Inc. Commerce, CA

• Customer service

• Mail distribution/ postage process

• Answer screen and direct calls

• Running errands for Boss

• Invoicing

• Created Fed Ex/ Ups labels

• Charged credit cards

• Took cash payments

• Customer Service

• Inventory

• Created PO’s

• Created sales order

• Created Bill of lading

• Called trucking companies to get quotes for customers

• Filed customers confidential information

• File new contracts and other documentation in chronological and numeric order

• Efficiently handled various filing task responsibilities

2009-2010 Continental Medical Center Paramount, CA

Medical Billing /Front office

• Calling case Managers to verify clients claims

• Knowledge of liens, billing, and filing

• Reviewing reports and chart notes

• Prepare and send out liens and collection letter

• Checking Patients in and out

• Data Entry

• Checking insurance

• Preparing paper work of patients

• Filing patients charts

• Entry transactions

• Making copies for doctors

• Answering Phone

• Took co payments

• Medical records

2007-2008 Jacobi’s Downtown Los Angeles

Receptionist/Clerk

• Customer Service

• Data Entry

• Faxing

• Filing

• Answering phone

• In charge of mailing invoices

• Running errands

• Taking and delivering messages

Cashier/taking payments

Contact this candidate