Customer Service High School

GARY JOSEPH JR.

**** ******* ****** *******, ** *2120

Cell: 857-***-**** Email: **********@*****.***

SKILLS:

• Strong interpersonal skills, able to interact in courteous manner with public

• Team player, Enthusiastic and Reliable

• Ability to multi-task

• Experienced in various cleaning duties

Relevant Experience:

Children’s Hospital, Boston, MA 9/2008-6/2009

Animal Tech 1

• Replaced animal racks if water systems were broken

• Adhered to strict sanitation procedures to maintain sterile environment

• Sanitized lab facility on daily basis

Dana Farber, Boston, MA 4/2011-5/2011

Animal Tech 1

• Prepared feed for animals according to specific instructions such as diet lists and schedules.

• Maintained, and sterilized instruments and equipment.

• Cleaned kennels, animal holding areas, examination and operating rooms, and animal

loading/unloading facilities to control the spread of disease.

WORK EXPERIENCE:

American Bank Note, West Roxbury, MA 3/22/2013- 9/23/2013

Grinder/Warehouse worker

• Operates grinder, motorized pallet Jack

• Assists Maintenance crew in various duties around warehouse

• Responsible for Recycling gift card skeletons

• Keep shipping area clean

Magic Beans, Hyde Park, MA 2/15/2013-3/8/2013

Shipping/Receiving

• Receiving, counting and stickering merchandise

• Organizing inventory in its respective location

• Scanning merchandise

• Picking daily order pulls

• Maintaining a clean and efficient environment

Laz Event Parking, Chestnut Hill, MA 9/2012-11/2012

Parking Attendant

• Greet customers and answer questions for individuals attending events.

• Direct motorists to parking areas or parking spaces, using hand signals as necessary.

• Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts.

• Keep parking areas clean and orderly to ensure that space usage is maximized.

The point, Boston, MA 8/2012 – 10/2012

Doorman/Bouncer

• Prevent passage of prohibited articles into restricted areas.

• Monitor and authorize entrance and departure.

• Check identification, making sure underage drinking does not occur.

Blackstone Grill, Boston, MA 11/2011- 7/2012

Doorman/Bouncer

• Prevent passage of prohibited articles into restricted areas

• Warned persons of rule infractions or violations, and apprehend or evict violators from premises.

• Helped closed & cleaned at finishing time.

Liquor Land, Boston, MA 6/2011-10/2011

Store Attendant

• Bagged or Packaged purchases.

• Inventoried stock and requisition new stock.

• Operated Pallet Jack

• Opened and closed cash registers, performing task such as counting money and balancing cash

drawers.

Equinox, Boston, MA 4/2010-2/2011

Maintenance Associate

• Cleaned floors and windows and disposed of trash

• Assisted laundry personnel during peak hours

• Replaced towels and light bulbs

• Repaired fitness equipment

Macy's, Boston, MA 10/2007-12/2007

Stock Associate-seasonal

• Rotates inventory

• Organizes stock room

• Handles customer transactions on computerized cash register

Godiva Chocolatier, Cambridge, MA 2006

Stock Room Manager

• Provide customer service by greeting and assisting customers, and responding to customer

inquiries and complaints.

• Inventory stock and reorder when inventory drops to a specified level.

• Assign employees to specific duties.

YMCA (B.A.S.U.) Brockton, MA 6/2006-12/2006

Youth Care Advocate

• Supervised youth in variety of activities

• Washed bedding, towels, clothing in commercial laundry facility

• Kept efficient log book

FedEx, Brockton, MA 2004-2005

Package Handler

North Hill Retirement Community, Needham, MA 2003

Waiter/Host

EDUCATION:

Lincoln Technical Institute, Brockton, MA 2003-2004

Massage Therapist Certificate

Avon High School, Avon, MA 1999-2003

High School Diploma

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