Human Resources Management
Resume:
Carla D. Smith
Lithonia, Georgia 30058
***********@*****.***
Qualifications Summary
A results-driven professional with proven skills, utilizing academic training & experience acquired
through course work & previous job experience. Dependable team player with strong leadership skills,
with the ability communicate effectively both orally & in writing, as it pertains to planning & organizing
while providing status reports to senior management.
Business Management Qualifications:
P&L Management Loss prevention & Shrink Control
Budget & Expense Control Employment Law/OSHA
Merchandising & Inventory Control General Accounting
Training & Staff development Planning & Scheduling
Cash Management Recruiting
FMLA/ADA/EEO/WC Staff Recruitment & Retention
Customer Focus
Performance Management
RELEVANT PROFESSIONAL EXPERIENCE
(04/07-08/09) Cox Communications Baton Rouge, LA
Recruiting Coordinator (Human Resources)
• Responsible for the day-to-day administration of human resources policies and procedures,
recordkeeping, reporting, and coordination of the recruiting function.
• Conducting recruitment efforts for all employees; conducting new-employee orientations;
create and assist in place advertising.
• Assist conducting exit interviews and documentation for terminating employees.
Recruiting to identify talent during college/university and community based job fairs.
•
• Administering Human Resource plans and procedures in compliance with corporate direction;
assisting in development and implementation of local HR policies and procedures and
maintaining the employee handbook and policies and procedures manual.
• Daily interaction with upper management insure open line of communication is maintained
and addressing issues, needs, and/or concerns as they arise.
• Performing other related duties as required and assigned to support local management in
achieving production and customer satisfaction objectives.
• Audit EEO/FCC recruitment files; update and complete EEO/FCC recruitment files.
• Process personnel transactions such as new hires, promotions, transfers, terminations, and
requests for time off.
• Respond to employee inquiries regarding policies, procedures.
• Administering leave of absence programs (FMLA, medical, personal, and military) to ensure
compliance with company policy and state/federal regulations.
• Working with third party companies to ensure compliance with worker’s compensation
regulations.
PROFESSIONAL EXPERIENCE
(09/2013 – present) SIF Family Services Lithonia, GA
Office Manager
• Oversee and coordinate daily activities of staff, including volunteers and interns
• Analyzes and organizes office operations and procedures, such as bookkeeping including
accounts receivable and payables, filing, requisition of supplies, and other clerical functions
• Track donations and contributions and maintain communications and outreach with donors
• Maintain grant and fundraising calendars
• Markets, manages and plans small projects, fundraisers and other events
• Prepares reports for Executive Director to include: annual appeal, invoices, donors list,
personnel, benefits, and payroll
(08/2009 – 09/2013) Strategic Restaurants Baton Rouge, LA
General Manager
• Maintains operations by preparing policies and standard operating procedures; implementing
production, productivity, quality, and patron-service standards; determining and implementing
system improvements.
• Accomplishes company goals by accepting ownership for accomplishing new and different
requests; exploring opportunities to add value to job accomplishments.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting,
training, assigning, scheduling, coaching, counseling, and disciplining management staff;
communicating job expectations; planning, monitoring, appraising, and reviewing job
contributions; planning and reviewing compensation actions; enforcing policies and
procedures.
• Maintains safe, secure, and healthy facility environment by establishing, following, and
enforcing sanitation standards and procedures; complying with health and legal regulations;
maintaining security systems.
EDUCATION
University of Phoenix
Baton Rouge, Louisiana
• Master of Business Administration – In Progress
University of Phoenix
Baton Rouge, Louisiana
• Bachelor of Science in Human Resources Management – June 2012
Baton Rouge Paralegal College
Baton Rouge, Louisiana
• Associate of Arts in Paralegal Studies – April 2008
SKILLS
• Knowledgeable of: PeopleSoft, E-Recruit, Win-Pak 2005, Lotus, Filemaker, MSWord, MsExcel,
Oracle, MSAccess, PowerPoint, DesignPro 5.4 & Quickbooks, Lexis, WestLaw, Exploris, Atlas,
Menulink,
• Average 65-70 WPM
• Proficient in daily office tasks such as: filing, copying, faxing, scanning, data entry & answering
phones
REFERENCES
Available Upon Request
Contact this candidate