Customer Service Injection Molding
Resume:
Cyntria Jackson
** ***** ** *********** ** ****0: 803-***-**** Email:**************@*****.***
Objective
• I am a well rounded individual, whom is highly motivated. I can be patient when
needed or quick for the task at hand. I have 3 5 years of excellent customer service skills.
I also have inbound and outbound phone calling experience. I am well organized. I’ve
trained employees in injection molding for 2 years. I also have at least 2 years of
experience in hands on injection molding skills. My willingness to learn new things makes
challenges old ones.
Education
LEE CENTRAL HIGH SCHOOL
Fortis College
University Of Phoenix
Work Experience
• Sykes Enterprise
September 24, 2011 CURRENT
Answering inbound calls and making outbound calls to customers. Performing acct
maintenace when needed. Processing payments and modifying customers payment.
Processing applications for new and inactive accounts. Possesing great decisions based
on customers account. Routing customers to the correct dept. Explaining pricing and
features to the cardholders. Servicing credit card and Online banking accounts. Booking
travel for cardholders.
• Injection molding Trainer/ operator, Hengst of n America
February, 2009 October 29, 2011
Training new employees the proper way to de flash plastic housing parts and how to
recognize defected material. Operating Krauss Mafei machine.
• Shipping clerk, Maple Leaf *Ranstad staffing *
April 2008 January 2009
Handling shipping invoices. Multitasking inbound and outbound calls. Maintaining
inventory for department. Processing orders as needed. Signing vendors in and out on a
day to day basis.
• Operator, Bose *Ranstasd Staffing*
July 06, 2006 March 15, 2007
Remanufacturing dvd players and updating software for electronic device.
• Threadline Doffer, UTI
April, 2007 September 29, 2007
Doffing material from machines and checking for defective materials.
• Cashier/Jewelry salesperson/ customer service rep, Wal mart
March16, 2003 October 24, 2006
Operating cash register and performing proper customer service to customers. Answering
customer service calls and solving customer problems over the phone.
Processing layaways and entering them in the computer. Processing returns and bill
payments.
References
MARQURIA MCMILLIAN
RN, Toumey Medical Center
Vera Bennett
Injection Molding operator Hengst of N America
Latanya Rush
CNA, Covenant Place
Contact this candidate