Customer Service Human Resources

*** *.*. ** ******

Deerfield Beach, Fl ***** ***********@*****.***

Chrishenda Jackson

Objective To obtain a challenging opportunity with an innovative company

fully utilizing my educational background, training and

experience.

Experience June 20, 2013 - August 2, 2013 City of Deerfield Beach, Fl

Summer Part Time Recreational Leader/ Counselor

. Supervising Kids and Insuring Safety

. Creating Group Games

. Create Arts and Crafts Activities

. Daily Reading with Kids

. Create Reward Programs For Kids for Different Activities

June 1997-October 10, 1999 United Parcel Service Deerfield

Beach, Fl

Reload Exception Capture Clerk

* Clerical

* Customer Service

* Address Corrections

* Damage Inputs

* Driver Money Calculations

* Scanning

* Loading Send Again Package Car

October 11, 1999- February 23, 2011 United Parcel Service

Deerfield Beach, Fl

Preload Operational Supervisor

* Daily PCM'S

* Supervisor of the Month February and March 2002

* Managing a Team of sixteen employees (2) Exception Capture

Clerks

* Managing and Auditing Data Entry and Exception Capture

Clerks

* Managing Workers Performances

* Processing of Customer Concerns

* Creating Reward Programs for Managed Employees

* Entering New Address Into AMS

* Belt Supervisor ( 6 ) Employees January 2009 - April 2009

* Load Quality Audits

* Safety Audits

* ADOPTS Certifications

* H.A.B.I.T.S.

* Conveyor Securing Audits

* Salt Tests

* Comprehensive Health and Safety 4:1

* Corner Stone

* Responsible Management Person of Hazardous Materials

* Hazardous Responder

* Responsible for Daily, Weekly and Monthly Hazardous

Material Audits

* Damage Inputs and Damage Claims Inspections

* Over goods Audits and Processing

* Processing and Auditing International Shipments

* Address Corrections

* Exception Scanning and Tracking

* Ground and Air Shipping and Receiving

* Computer Repair and Replacement

Experience Summer 1995-1997 Florence Fuller Boca Raton, Fl

Group Counselor

* Supervising Kids

* Training on How to Respond to Different Reptile and Insect

Bites

* Creating Weekly Lesson Plans

* Plan and Organize Sports, Games, cooking Activities, Arts

and Crafts

August- June 1996-1999 J.C. Mitchell School Boca Raton, Fl

After school Counselor

* Training of New Hires

* Supervising Kids

* Working with Kids of Disabilities

* Creating Weekly Lesson Plans

* Plan and Organize Sports, Games, Cooking Activities, Arts

and Crafts

Certifications CPR and First Aid Certification

Education May 2004 Palm Beach Atlantic University West Palm Beach, Fl

* Bachelor of Science in Organizational Management

* Minor Human Resources

Interests To receive a job as a director, human resources personnel or

manager

References Excellent personal and professional references available upon

request

Contact this candidate