Angela Pattillo
Orlando, FL **810
******@*****.***
Objective
Business student with cash-handling skills seeking an entry-level position. Excel at providing
customer service to diverse clientele. Proficient in Microsoft Excel, Word and PowerPoint.
Education
DeVry University, Orlando, FL Expected Graduation: February 2014
Bachelors of Science Degree in Business Administration GPA: 3.50/4.00
Concentration in Accounting
Relevant Coursework: Data Analysis with Spreadsheets with Lab, Introduction to Business, Critical
Thinking, Computer Applications for Business w/Lab, Principles of Management, Financial Accounting,
Managerial Accounting, Federal Tax Accounting, Marketing, Professional Writing
Employment History
Quality Labor Management September 2012- April 2013
Temporary Agency
• Mulligan Constructors
Data Entry, updated bid list, answered and transferred phone calls
o
• LMG Glass and Mirror
Data Entry, Accounts filing, quoting residential jobs, answering phones, updated
o
filing system
Wal-Mart, Casselberry, FL February 2010- October 2010
Customer Service Associate
• Processed returns, organized claims, answered phone, and handled customer complaints
• Trained as a cashier and promoted to customer service associate within 2 months
• Cashed check, loaded pre-paid debit cards, sent and received money transfers
• Made money orders, answered any questions from customers in store and over the phone
Volunteer History
Nathaniel’s Hope “Make em’ Smile”, Orlando, FL
• Helped special needs children and their families have a wonderful day. Made snow cones,
assisted children play games, set up, clean up
House of Beth-el Church, Orlando, FL
• Organized church facilities and made sure common areas were presentable
Lockhart Middle School, Orlando, FL
• Graded papers, ran office errands, and organized classrooms
Skills
Microsoft Word Fast Learner Hard Worker
Microsoft Excel Problem Solver
Microsoft PowerPoint Customer Service
Types 45 WPM Formal Presentations