Customer Service Insurance

Location:

Posted:

October 05, 2013

Natasha Aviles

Objective

To obtain a position as a Receptionist/Office Assistant, where my knowledge and experience will be

of a great asset to the company.

E xperience

Dec 2012 - April 2013 Imprint Group, LLC Maitland, FL

B ilingual Office Assistant

Answered incoming calls, fax, and emails in order to reroute to the appropriate Dept.

Updated and submitted the purchase orders as well as payments

Data entry input

Dec 2011 - July 2012 Florida Radiology Imaging Altamonte Springs, FL

Outpatient Scheduler

Input insurance information and patients demographics into Sunport and Cerner.

Scheduled appointments for outpatients to have their procedures

Answered high volume of incoming calls, emails, and faxes

2007 - 2009 Consolidated Services Group Hamilton, NJ

Customer Service Representative

Prepared on a daily basis the first report of injury for the workers compensation insurance

Filed and completed insurance paperwork and managed bills

Answered and directed all incoming calls

2005-2007 Beato Chiropractic-Louis Beato DC Trenton, NJ

Receptionist

Greeted and assisted patients, answered and directed incoming calls

Filled and filed patient confidential files and insurance information

Updated and maintained office inventory through a computerized program

Education

Fall 2010-2011 Mercer Community College Trenton, NJ

Criminal Justice